Saks Fifth Avenue in Chevy Chase

🕗 opening times

comments 5

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  Ana Keller

  :: 12 May 2018 09:54:18

  Não gostei, loja estranha, vendedores olhando feio, estávamos vestidos "normal".

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  Christine Keating

  :: 02 May 2018 14:10:32

  Small, but good makeup counters. Keihls products are a bonus!

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  mimi 183

  :: 31 March 2018 19:56:33

  This was my second visit to this store and I must say I am unimpressed. My fiancé and I went in about a week ago and purchased some slacks and left them for alterations. The service we received on the first visit was subpar and we were followed the entire time we were in the store. We returned to pick up our altered slacks, which we are still looking waiting for the call telling us they were ready. After entering the store we inquired about our slacks and were told there were ready. When I asked why we were not contacted prior to, I was advised they didn’t have a number in the system only an email. When we asked why we hadn’t been emailed we were told, sorry about that. They couldn’t find the slacks as they put them in two separate areas of the store. The manager came out of hiding and waved us off to the sales rep because she decided to come to work with no voice. She was sick! We were in the store for approximately 30 minutes with no apology for the wait. After they finally found both slack they were handed to us with a bag for us to put them in without any assistance by store sales reps or the manager. My man took the slacks to the sick manager and asked if someone could put them in the bag while the sales rep looked on confused. Not sure if this was because we are African American so I won’t play that card. I’ll just chalk it up to they have terrible customer service and I see why the store is always empty of customers when we come in. I probably won’t make the trek back down to this location ever again. It’s too uncomfortable to shop in there.

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  Sharon Leiser

  :: 24 January 2018 10:54:51

  If you need help, ask for Martine, Nicki or LaShea from the personal shoppers group. They are extremely helful.

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  Strategic Aim

  :: 12 January 2018 04:41:30

  Love just fall in love in that store. They make you look good...