closed
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3100, 14th Street Northwest, 20010, Washington, US United States
contacts phone: +1 202-265-3402
website: www.marshallsonline.com
larger map & directionsLatitude: 38.929362, Longitude: -77.033246
Ferdi abi
::Clean. But so tigth
Brenda Ortiz
::WORST Marshalls I ever been in.wish I could put negative star. I am a current employee for TJ maxx down in Hampton , VA. Have been with the company For 4 years and i love my store, but this store in particularly disappointed me so much. Beside the fact that it was extremely messy and it smell badly, had a problem with the manager at this marshalls, Mrs. Cornella. Made it a huge deal over the fact I had my employee discount pay stub tapped to the back of my tjx credit card. I never received my new employee discount card, so I still have to use my pay stub discount barcode. I’m in the process of checking out and I just mentioned to the cashier that I’m using my employee discount, I scan it (it goes through, Bc if it’s invalid it wouldn’t have gone through)AND it isn’t until i mention to her that my discount is on the back of my card because i never received my discount card. She then tells me she has to see that with her manager. I patiently wait for her manager to come which took two pagings to find her manager. She finally arrives and tells me I can’t use it. That they don’t use paystubs anymore. So explain to me how I know the system so well to explain to you why I have this on the back of my card and where the hecks would i get this barcode from ?! She then fights me on calling my store. At this point Im so mad that I don’t even want this 10% discount anymore. I could careless. Is the fact that she was so rude from the start ! I am very we’ll train in customer service and I know that this is not how you treat customers or approach the situation.I had to walk away from the situations because I got very upset. I seen the reviews on here and they are not good, so I’m not alone. Corporate needs to care about This bad reviews and make changes happen because this store is making TJX companies look bad, and I know for a fact this is not acceptable.
Elisa Day
::It's often quite messy, however they do have a nice selection of stuff and good prices.
Huabing Zhao
::An amazing series shop where you can find very nice clothes, shoes, bags and other products and the prices is much cheaper than in other shops, many of them are 50% percent off or even more. I will definitely go to this shop again if I get chances to visit the U. S next time.
Shari Williams
::This is a smaller Marshall's location, therefore, you won't find the most variety to look through. This location is clutch if you need to pick up a basic work item like a dress or a button down shirt. Just like most Marshall's be prepared to sift through clothes in this location to find something good. It's located in a high volume area by the metro so I'm sure good finds get snatched up quickly.