JW Marriott New Orleans in New Orleans

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comments 5

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  Steven Glassband

  :: 16 May 2018 14:17:50

  CONSTRUCTION. The room was nice. CONSTRUCTION. Very convenient to the French Quarter. CONSTRUCTION. 9 am construction, 6 pm construction. There was no mention of construction when booking and I would not have booked if I knew. Shame on them for not warning us.

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  Amanda Amanda

  :: 13 May 2018 21:26:02

  Very convenient and comfortable. Only 2 staff members greeted me over 2 days so far. The rest just stare like I dont be long. The pool was too small.

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  Erin Barnes

  :: 11 May 2018 17:16:45

  This hotel advertises that it is being renovated and completed by fall 2018. Thank goodness, because it needs it just as badly as Jade's threadbare, ill-fitting uniform (although he was very pleasant and helpful, I'm sure it's not his fault the uniform is a tragedy.) The curtains are tattered and torn, the bed was lumpy and painful, the pillows were horrendous, the blanket too hot and lumpy (how old does it have to be to get like that?!) Even the bathrobe was threadbare! Lord have mercy, if any hotel ever needed an update, it's this one. I would NOT consider this luxury, although I'm sure the renovations will fix that. You have to use your room-key card to use the elevator (why did no one tell me this?!) Great location though! Normally I'd have photos but there wasn't a single photo-worthy thing about this place. Maybe the lobby. No one stays at a hotel because it has a nice lobby. It's the room that counts, as well as the bathroom (theres hardly room to open/shut the door and can't hold more than one more person at a time.

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  Kavin Parikh

  :: 06 May 2018 10:34:45

  I've stayed at a lot of different Marriott's, but this was my first time staying at a JW. First off, staff was excellent. However, the hotel rooms were very outdated and not in great condition. Because of this, there was construction going on in the rooms directly above this. I wasn't told at booking, but I was told at check in that construction noise would be 10am-5pm. First morning the construction started at 8am... Maybe once they finish renovations it will be good, but definitely not worth the price for a JW.

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  Ellie Suder

  :: 22 April 2018 12:03:55

  Decent place. Concierge was great! Bathroom is nice size but not a lot of room to unpack toiletries. Bell staff did not seem overly happy to assist us. Room was clean and spacious. Front desk staff friendly.