Hotel RL Omaha Convention Center in Omaha

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comments 5

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  Meghan Roeser

  :: 13 May 2018 12:28:11

  internet does not work i specifically asked if our room had working internet before we checked in because it did not 6 months ago the said yes well there is no intetnet

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  Emmett Laraon

  :: 17 March 2018 20:48:44

  Hotel staff was incredibly rude. We are pretty easy going people but the attitude was shocking for a customer service focued place. Rooms are equal price to other extreamly better options. Room is very small, mold in shower, stains on carpet, smoking smell is strong, and overall not well maintained. We stayed here due to the proximity to the water park but if I could go back in time I would have drive-in the few minutes.

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  Jason Ribbe

  :: 26 February 2018 08:30:06

  I really enjoyed my experience here with the convention center.... They really know how to take good care of their guests... And provide what a person needs... Also they have a few different rooms... Including a hospitality room and a pool.... This place is great for the entire family.... Plenty of stuff to do

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  Kristina Koch

  :: 19 February 2018 17:40:17

  I stayed here back in August and found bed bugs in our bed as we were being evacuated for a fire alarm that went off in the middle of the night for no apparent reason! Thank God we realized there were bed bugs! I was promised to be reimbursed for the damage caused by the dryers they use to kill the bugs and their eggs. All of my family’s shoes were melted, the plastic parts on my bras were melted, and we abandoned our suitcases in fear of bringing them home. I was told by the staff there that “unfortunately this happens often due to it being a large convention center”. It’s been almost 6 months now and I have gotten nowhere! I’ve reported to the Better Business Bureau and I made a report on the National Bed Bug Registry. I have emails promising me reimbursement and I’m disgusted by the way this so-called “corporation” handles it’s complaints. Upon further investigation, there had been a report of bed bugs made on Google just the week before my stay in the room right across the hall. This is proof of negligence and that this hotel is a total nightmare.

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  Mike Emery

  :: 11 September 2012 12:17:02

  I just completed a stay and probably would spend the extra money and stay at Great Wolf Lodge vs another Co-Co Key area. I hadn't even checked out yet and the housekeeping staff had entered my room while I had the DND sign up and was loading my car. They threw away snacks that I'd had set out for my child and drinks for my drive home. They said since I used a Dealgarden coupon there wasn't anything they could do for me and I had to contact Dealgarden directly. I'd find a better place to enjoy a waterpark vs here. Spend the Extra money and find a great wolf lodge.