Fish Den Inc. in Denver

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comments 5

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  AARod

  :: 29 April 2018 22:15:34

  Worst customer experience ever!!! I went to the store having no idea how to set up saltwater tank considering it will be used in our business. First day was the better experience of all. Gave me info I needed but seemed irritated I was asking. No biggie, so apparently they only have 1 person that can set up saltwater tank, at least that’s what was related to me. I left my contact info with the promise of being called back in the next couple of days with the he apparent knowledgeable employee. After a week went by I stopped to relate that we were interested in a tank 15 gallons larger than original request and informed them I was never contacted. They assured me I would be contacted in 2 days when employee was on staff. Never received a call 5 days later. I decided they must be busy and called again to inform. Expressed my concern about not be contacted. “It will happen tomorrow “ is what I was told. A week goes by of course nobody ever attempted to call. I once again call to try and figure why they do not want my business. Woman answers and obviously has never worked with human beings and does not know the meaning of sympathy. She told me I would have to wait 3 days until apparently the only person who could help would be on staff. I expressed this has not worked in the passed and is creating the worst experience with a business I have ever had. I asked if she could call. She told me know. These people could care less about helping/responding to a person who was eager to give them business. 2 weeks later I have heard nothing. Apparently owners, I assume are just as ignorant as the 3 other employees I have come into contact with. I wouldn’t rely on these people for any type of service, based on the fact they cannot pick up the phone to make a 2 min call to a perspective customer. Stay away from this place if your looking for descent service or even acknowledgment

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  Isaiah Hurt

  :: 21 April 2018 20:12:10

  Only fish store in Denver worth shopping at. Luckly for us its a great store too. Has lots of hard to find items, friendly staff, and reasonable prices. Fish always look great. I purchased quite a few over the years and zero illness.

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  Chris Blumenshine

  :: 13 April 2018 16:40:01

  It's a fairly long drive for me from Columbine, but I like it here and try to make the trip when I have some free time. Friendly and helpful staff. Lots of variety of EVERYTHING. Guaranteed to find something I haven't seen before.

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  Quinn Lods

  :: 22 March 2018 17:05:27

  I recently moved to the Westminster area and I needed to find a local fish store. I had started a 10gal planted tank. They have a great selection of live plants to choose from. They guy that helped me was knowledgeable on the different plants and was able to answer all of my questions. Once the plants get rooted and grow a bit more, I am planning on getting some shrimp from the Fish Den.

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  Michael J Henderson Jr

  :: 14 March 2018 13:12:19

  This store came highly recommended and looked promising from the outside. Once I went in I felt like I was at a garage sale for fish.Half the store is just large tanks. The selection is nice, but the tanks are very crowded and some weren't clean. I was pleased with my purchase but would not return nor recommend this place