Crowne Plaza New Orleans French Quarter in New Orleans

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comments 5

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  Kelly Skovron

  :: 01 June 2018 05:23:53

  Our stay was actually kinda of terrible. We tried checking in earlier than intended which is understood to not be guaranteed, but then our room wasn’t ready at 4pm - regular check in. We waited for our room from 1230pm to 5pm. No remorse or accommodation from staff. Most staff is rude and don’t care. They ignore you at the desk and shrug at every inconvenience. Pool and gym is closed due to repairs. Still paid same price and no one informed us of repairs until we were looking around dumb in our suits and asked about it specifically. Then the concierge said go to Ace Hotel for a pool. Oh but it’s $20 per person and not accommodated either. Ridiculous. The rooms were not good either. The beds were hard as a rock. No refrigerator. My sister got sick from whatever is in the air. No cold water. Vending machines don’t work. I think the only positive I have of this place is the location. Right on Bourbon and Canal which was convenient. Either way - stay away if you don’t want to overpay for rudeness and non-accommodation on vacation.

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  Karissa

  :: 13 May 2018 13:51:24

  For the hotel to be a four star hotel, I would've thought there would be more in the rooms. You're charged extra if you want a mini fridge or microwave by the night. There's no breakfast included. We had to unload our car ourselves & they guys still expected a tip. The beds are hard, but comfortable. The floor was clean enough for me to walk around without socks on. Overall, the hotel just isn't worth the price.

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  Heather Miller

  :: 10 May 2018 16:53:36

  Very unhappy with this hotel. The check in was horrible since the person working was seriously rude. I reserved a king room TWO MONTHS in advance and was given a room with 2 queens instead. They refused to change our room saying that when the reservation was made, there must not have been any king rooms available - BS! The room does not have a microwave, fridge (no mini bar even), the beds are really hard and uncomfortable, and shower tub was filthy (and did not drain!!!) For the money I paid for the room, I would have thought it would be nicer. I would NOT recommend this hotel. Stay at the Marriott down the street - it's much nicer.

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  Jackie Whiting

  :: 08 May 2018 15:26:08

  Excellent place to stay. Staff is super friendly and rooms were clean. Easy access to bourbon street. I would definitely recommend this to anyone. Courthouse is walking distance. My daughter is an attorney and was sworn in that Monday morning. Everything was nearby. Never moved the car until it was time to leave. It will not be my last stay. Hope to visit again. Great time in NOLA!!!

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  Dagmara Grochowska

  :: 07 January 2018 22:17:48

  Koniec, końców drogo ale w świetnej lokalizacji.