M&T Bank in Columbia

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comments 5

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  B M

  :: 29 July 2022 10:36:26

  I went in there with my llc documents and opened a business account. I was told by Kristen Havrilla that I will get a call in 2 business days to come in and sign documents. I returned back in two weeks to follow up since I didn't get a call back. After I waited for 30 minutes, I was told that they're still working on it......really?? Or is the paperwork turned in at all? Stay away from this branch.

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  Eric Kelley

  :: 16 July 2021 15:45:26

  I have never had a better experience than here. Staff is always courteous, Phil the branch manager has helped me in ways I didn't know were even available to me. I am so glad I decided to walk through the door and choose here. It hasn't been just been a banking experience, it's been much needed help and support.

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  Greg Amiker

  :: 18 April 2021 16:36:27

  Hectic and congested Shopping Center Parking lot. Hard to navigate around the construction to the building the bank the is in. The ease of driving around to the side of the bank was difficult because of the construction to reach the ATM Drive thru. Once the construction is completed, I like the Service and the Staff at this location and would give 5 stars.

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  Gerald Wright

  :: 05 May 2020 14:36:59

  May 5 2020 Gerald Wright 9079 Wild Apple Court Columbia Maryland 21045 Dear Sir or Madam There purpose of this note is to complain about the poor customer service I recieved today regarding depositing a check. I have been a M&T customer for over 41 years. I opened an account with First National Bank on Howard and Madison Baltimore MD in 1979. My wife was a teller there. That Bank changed it name to Allfirst. After a few years the Bank then became M&T Bank Today May 5th 2020 at 12:16 pm. I came to the M&T bank in Columbia on Dobbin Road Office (drive-in window) . I wanted to DEPOSIT $3, 1750. $750.00 in cash and a $2,400.00 US Tresury check. The Tresury check was made out to Gerald and Pearly Wright (my wife). The teller informed me she couldn't make the DEPOSIT because my wife had to be present with ID. I told her she sign the back of the check . The back of the check stated for deposit only. I thought joint IDs were required if the check was cash, Not deposited. I instructed the teller you mean you are not going to DEPOSIT the US Treasury check but I saw no reason why you can not DEPOSIT my $750.00 cash. I informed her I would go home and get my wife. I returned to the M&T Dobbin Road office at 12: 56 with my wife. When I came back with my wife the teller told my wife she couldn't deposit the check because I wasn't present. I was sitting beside her in the car. She apologized because she didn't see me. The teller then told me she could n't deposit the check until I provided a driver license. I need to provide ID to deposit a check. I was just there 40 minutes ago. She doesn't know who I am? The teller then told me she couldn't deposit because she didn't believe the signature on my driver license didn't quite match the signature on the check. She told me my signature on the back of the check needed to match the driver license signature exactly or she was not going to DEPOSIT the check. Another teller came over and told her that was not neccessary. She finally DEPOSIT the check. I found the teller demeanor, tone and rudeness unprofessional. It was like she was relishing adding steps for me to do business with your organization. I am 66 years and been a customer for over 41 years. I was totally unsatisfied with her services I do not know her name but each bank receipt had the code ID 6205. Sincerely

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  Emilee Burrows

  :: 04 September 2018 13:54:10

  We sat in the drive through for a deposit for 47 minutes. Was absolutely ridiculous. The day after a holiday and they only have what seemed like one new person and one manager there. Day after a holiday you should expect to be busy and be prepared.