closed
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6600, Stage Road, 38134, Bartlett, Shelby County, US United States
contacts phone: +1 901-213-3311
website: locations.mcalistersdeli.com
larger map & directionsLatitude: 35.206103, Longitude: -89.8426942
James Wolobah
::This place needs some organization. There was a long line of queue waiting to pick up orders. Pick up was going slowly. One needs some patience. No one is greeted upon entering the restaurant. There is outside parking. Entrance is not wheel chair accessible. Food was great and delicious. I paid $24.99 for my order of sandwich wrap and a baked potato.
Ryan T
::We initially ordered delivery or a 1/2 sandwich and 1/2 grilled chicken salad as well as a sandwich with a side. Upon delivery of the food half of the order was wrong. The salad didn't have any chicken and the side ordered was chicken and dumplings but we instead got potato soup. I called the restaurant and explained the issue to the manager. The manager gave me a couple of options which I chose to have the meal remade. So, we drove to the restaurant and the manager remade the order. Turns out they were out of the chicken and dumplings so it seems they just chose to put in a different soup without calling me. The second round was much better but it was a lot to go through just to get what was ordered. The staff member checking the food needs to pay more attention to his position and spend less time listening to his ear buds and looking at his phone. I'd like to also add that my order wasn't the only one they got wrong.
Angela Lafollette
::We did not have a good experience. The restaurant had a weird smell when we walked in which should have been our hint to leave. Our food sat up at the counter for 20 mins before they brought it out to us so our sandwiches were cold. My husband sent his back, and they made a new one but he didn’t want to eat it after we saw the cleanliness of the place. Our napkin holder was covered in dirt, dust and hair. The tables felt like they hadn’t been wiped down and they had a sticky residue. Will not come back to this one. I recommended the other McAlister’s deli in Bartlet down the road. It was way nicer.
Charlsei Evans
::I honestly don’t know why I let myself give them another try. I thought since it had been over a year since the last several AWFUL experiences, hopefully things had improved. Not even close. I placed an order via Uber eats today right at 11, before they would super slammed for lunch. It was just delivered at 11:45. Perfect timing. I work from home and I usually order something in on Fridays. The delivery person was quick and polite and great. I get inside and open my food. Keep in mind I live maybe 5 minutes away. The sandwich that was supposed to be hot, was cold and doesn’t even appear to have been toasted/cooked as long as it was supposed to be. The rotel dip for the nacho app is just a bowl of old thick over cooked cheese with no rotel, served with super stale tortilla chips. And the chocolate cheesecake was just thrown into a giant takeout box instead of one the small ones, and whoever did it clearly had chocolate all over there fingers since there are chocolate fingerprints all over the box where they closed it. $35 for a meal that only the cup of soup is edible.
Elisabeth Adams
::My husband and I ordered online with them tonight. The bacon on my smokey pepper jack turkey sandwich was black. Had to pick it off to eat it. When I tried to call the restaurant multiple times, no one even answered the phone.