Mattress Warehouse of Bethesda in Chevy Chase

🕗 opening times

comments 5

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  Anna Caruso

  :: 17 April 2018 09:09:42

  Excellent service and on time delivery.

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  Michaele Weissman

  :: 07 March 2018 13:15:44

  I love our new Tempurpedic mattress. Our salesperson at the Bethesda shop -- she is the manager, I believe -- was smart, informed and quickly understood our needs.

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  Jason Downs

  :: 24 March 2016 12:44:53

  Horrible experience. Do not purchase anything from this particular store. The mattress was not delivered on time. The delivery department ("Mike") was extremely rude. I requested a refund. I was told the refund process takes approximately 3 days. 17 days later, I cannot get anyone from customer service to return my phone calls. The store manager is very polite but she says she has done her part in requesting the refund. She referred me to customer service. Nobody from customer service answered the phone. I stayed on hold for 20 minutes. Then, an automated service told me I needed to leave a message. I left a message. No one has returned my call. I've called multiple times with no response. Worst service ever. I wouldn't recommend to anyone.

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  Matthew Baron

  :: 29 February 2016 15:29:29

  Worst place to buy a mattress. They will sell you anything and tell you there is a lifetime warranty, only to find out that there is not and any dipping is not covered. The woman manager there actually said, "call the manufacturer and you can vent to them." Completely rude and I would not recommend Matress Warehouse to anyone.

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  M. R. Newton

  :: 27 July 2015 17:47:18

  Location is horrible