Extended Stay America - Columbia - Gateway Drive in Columbia

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comments 5

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  Abdi Phillips

  :: 18 May 2023 11:29:03

  I’ve stayed at this locations about 6-7 times in the last year, as I come up from NC on business. Today was the worst experience I’ve had at any establishment in a while. EUNICE BLAKE… she’s the manager. When I tell you, the things I want to write about this is woman are NOT suitable for sensitive eyes to read! I’m writing this and I haven’t even checked in yet! She was automatically RUDE. No eye contact, barked at me like I was some annoying boyfriend or her child. Then I asked was she the manager and she says “yep sure am…” I asked for her managers contact, she sends someone else to get it as she rolled her eyes like she didn’t care or like she wouldn’t receive reprimand for her treating customers this way. She almost comes off like she treats everyone like that! I’m waiting a call from Mohamed im assuming is HER manager. I’m tempted to take my business elsewhere if no return call is made. This is INSANE

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  Tammy Mcmullen

  :: 07 May 2023 15:25:16

  Place smelled! Service was lousy!! The guy at the front desk was very rude he wouldn't even make coffee !!! Room was filthy looked like they never cleaned the floors ! I wouldn't recommend staying here !

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  Alicia Christina Aisha

  :: 26 March 2023 14:14:59

  Decent place. Probably needs a little updating to the light fixtures they are extremely dim but outside of that it was great. First time I stayed at an extended stay that had a full stove

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  gracedldm

  :: 23 January 2023 15:33:59

  It stinks, no flooring surprised there weren’t roaches if I could rate this hotel a 0 i could. Walking through the halls alone was sickening, the management was questionable. It should be shut down and considered an environmental hazard. Toilets barely flushed we had to ask for the plunger from the horribly rude reception, the trash room was ironically the best smelling place in the whole hotel. The front desk area smelled like open sewage of a CBD factory. Detestable would never step foot within a 2 mile radius of this hotel again!

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  Gary Johnstone

  :: 16 November 2022 18:30:22

  Place is a dump, old and needs upgraded. Kitchen was disgusting dirty and sticky, top drawer in kitchen had no bottom, ac unit falling out of wall wind blowing thru. Furniture all over in hallway. Was supposed to be here for 6 months. No way finding someplace else after first night