Wells Fargo Bank i Crofton

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kommentar 5

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  Melqui Oquendo

  :: 01 August 2022 10:42:31

  Really poor costumer service i whent to that bank to cash a check from my job and the place was really dark no light there was only one lady there and she had a bad mannered she never said hi and she keep questioning me where i got that check and i felt like i had to convince her when i had every document she needed just a really poor costumer service like if she hated her job ill never go back to that wells fargo

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  Marcella Thompson

  :: 15 September 2021 12:44:06

  So I guess Location is the key to great service? The Bowie location was down for the the day. Both tellers at this location are , fast at the job and very nice. Even when dealing with rude customers that step out of line.Thank you for the great service.

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  Brandon Miller

  :: 27 February 2021 13:45:49

  If I could rate 0 stars I would. Wells Fargo does not care about their business banking customers. When we first started banking we would get a hold on large checks, which is understandable, but now years later they have decided to put a hold on a check, in the middle of a pandemic, and our workers/bills cannot be paid due to this. I've called multiple reps and no one can give an answer as to why our check is randomly held, or who can lift the hold. It's absolutely unacceptable, and now we have to figure out where to get money from to pay our obligations since the bank will not give us our money like we would normally receive it. As a business, we need access to our money since it keeps our business going, allows us to order our materials for the next job, and most importantly pay our workers who need their money now more than ever. Instead of helping small business your crippling it by not allowing access to our money in a timely manner, over 9 days of a hold is not acceptable for a business.

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  Tyler Pitts

  :: 22 May 2017 23:18:09

  I'm going to be completely honest, the service the branch tellers and bankers provide is wonderful. People who complain about bank policies are insane, policies are constructed to form security of the customers accounts. Asking for identification or security questions to secure an account during a transaction should mandatory on anyone, I mean seriously would you like someone to just come in there and pretend to be you and take your hard earned money? Appreciate it when tellers or bankers ask for identification or ask questions to make sure nothing fraudulent is going on in your accounts or something you may not know you are apart of. People yelling and acting crazy will only have you sent out the branch, have common sense and self control as an adult in a bank . The experiences I've had were wonderful and I have learned so much from being a customer, and I respect the precautions these employees take to protect me and my accounts. Thank you so much to the Crofton team!

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  kmm bem

  :: 05 January 2017 12:01:57

  Rude tellers; condescending attitude of manager; extremely unfriendly bank policies which are convenient for Wells Fargo, rather than convenient for their customers. You will be well-served to find another bank---there are plenty of others to choose from in this area.