Navy Federal Credit Union i Gambrills

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kommentar 5

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  Monée

  :: 24 November 2022 23:16:56

  I had to assist my young adult child with finalizing paperwork on a approved auto loan. We went on a Saturday late morning. The branch was welcoming the lady who checked us in was friendly. It wasn’t a long wait before being called back. The representative who handled the paperwork was very friendly, thorough in explaining everything and answered all questions. What she couldn’t answer her associate came in and helped. Everyone we interacted with (4-5 different people) was professional and helpful. The process was painless. I would definitely return to this branch again.

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  Richard Infantino

  :: 24 November 2021 14:05:06

  I like NFCU. No issues with the local credit union. However, it would be extremely helpful if NFCU listed the actual local phone number of the branches. Calling the main 888 number and then going thru that very annoying and blood-pressure raising phone tree is enough to make one consider an alternate bank. I want to talk with local people about local issues, not someone far away.

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  Jessica B

  :: 01 September 2021 12:07:22

  I had a very pleasant experience here. Everyone is friendly and welcoming. I met with Cynthia and she assisted me. She was so kind and informative. Cynthia made me feel like a valued client and not just another bank transaction. She guided me through my application process and made sure I had all the information I needed after I was finished. Even in the midst of Covid with social distancing restraints Cynthia was very warm and kind. I appreciate her being so personable and I had a wonderful experience. I will definitely recommend visiting this branch. I will be returning.

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  Liz ann

  :: 29 July 2019 12:41:48

  Ask for a notary. The lady looks around. No one in line. Someone is their office and she says they are all busy. This location is really going down the tubes.

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  LaShaun Martin

  :: 17 October 2018 15:31:41

  Terrible customer service, slow and incompetent staff. Little to no assistance when opening business account. The woman had no clue what she was doing. I walked out. AWFUL!