New York Sports Clubs in New York

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comments 5

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  Patty Juca

  :: 16 May 2018 08:50:50

  In our opinion, the NYS Club on Glendale is a great place to work out, but the management and staff members sucks specially one of the Personal trainer, his name is Angel gives us an attitude, first of all the gym is a small place to workout and he used all the space and we can't do anything at all because of him, he was very nasty and very disrespectful to us, he came to us with an attitude and snapping his fingers saying to get out of the area that he has a class going on at the moment, he didn't even said please, this guy doesn't have maners not costumer skills at all, knowing that they could go to Forest Hills Location to train people since over there is a big place. I don't recommend to go to this gym and workout with this guy, he doesn't have education.

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  Reina Pavia

  :: 06 May 2018 09:31:30

  Use to be a great place to work out between paying a high membership & parking and the service declining, it's just not worth it. Most of the trainers are not experienced. Employees are always changing. The machines are very dusty if they're working. The showers are not stocked properly or clean. I also had to take an ice cold shower 2 days in a row before work. Very dissatisfied.

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  Harry Romero

  :: 01 May 2018 17:55:08

  Good customer service, the general manage was friendly and helpful p with providing a solution with my issues with the billing. In addition, the gym is always clean and the staff have always been friendly.

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  Ann Marie M

  :: 05 April 2018 19:46:00

  I love my local gym! I have a passport, and have used several locations although, they are great everywhere.. I still have to say my local gym is one of the best! Thank you! 😊

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  Lily Berrios

  :: 13 March 2018 18:06:30

  Terrible customer service. It's also seems like the manager ( a women I've been getting told) is never there. Called multiple times to resolve an issue and no manager was on site 3 different times. Called early in the morning one day and was told the manager doesn't come in til 11:30. I just called and even though I asked the managers shift which I was told "usually 11-6" it was 5:55 and the manager had already left the site. So not only does the managers apparently come late, they also leave early! Terrible management I've come to see so far. Also I signed up for a "supposedly" $1 charge for the rest and February and get March free. After the fact I check my card and I've been charged for this month of march a week ago. This is a scam company with terrible management and customer service! I can't believe the scam they sell and currently have on there site! Get the rest of this month for $1 and get next month free! You DO NOT GET THE NEXT MONTH FREE!! I used my card for me and my spouse and was charged for both FREE months. Now my account is overdrafted and this has caused me more than an inconvenience. To top it off every time I call there is no managers to be found! Sounds like they don't want to answer the phones knowing there company is scamming people and charging unauthorized payments on people accounts!