Hotel Vertigo San Francisco in San Francisco

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comments 5

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  Edgar M. Toro

  :: 23 May 2018 20:03:04

  A hotel with lots of personality. Nice location in the edge of downtown, middle way to Pier 39 and Lombardi Street. Functional, well maintained. Friendly staff.

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  Wesley Dyck

  :: 23 March 2018 21:32:44

  So far I've had a very pleasant experience. I first arrived quite early in the morning, but the staff was helpful and let me leave my luggage until check-in time. When the time was right, check-in was quick and easy. The room was clean and stocked with an appropriate amount of towels and expected amenities. All the staff has been pleasant, exchanging greetings in passing, even the house-keepers. The only detracting comment I can make is that my mattress is noticably more worn on one side of the bed, but it hasn't affected my sleep or comfort.

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  Kate Searle

  :: 21 March 2018 17:24:57

  I enjoyed staying here. In an OK neighbourhood, near to Union Square. Staff were helpful and friendly. Room was clean, a decent size, had a tea/coffee machine with supplies refreshed daily. Couple of good little cafes nearby for breakfast and plenty of restaurants and bars within walking distance. Would stay here again.

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  zotiel

  :: 15 March 2018 01:09:25

  oh my goodness where do I even start? Everything is so amazing here :D it’s our first trip to San Francisco, and our stay was PHENOMENAL! Everyone is so nice and happy! Thank you for the little gifts too!! My family and I are so grateful for everything that this lovely place has done. :) Everyone should stay here haha!! Thank you again :D

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  Jackson Marlow

  :: 28 February 2018 14:04:40

  My room was dirty with other people's hair on the pillows, pubic hairs in the shower, bedside table had something previously spilled on it that was never cleaned up so was quite sticky. Bedside table lamp was no longer working. No soap in the bathroom. When I brought all of this to the attention to the person at the front desk it seemed as if it was some kind of inconvenience for them. While he acted concerned it really seemed like he just wanted to avoid the problem altogether so he promptly moved me to another room. I've stayed in many hotels in my time and rarely have issues, in the past at other hotels they immediately work to go above and beyond to correct the problem. Here it seemed like none of the rooms faults were that big of a deal to the guy working the front desk. Perhaps it's because he has become desensitized to these kind of complaints as I'm guessing he probably hears them all too often and is trained to do as little as possible for the guests. I was moved to another room; while not nearly as bad as the previous one, it certainly could use some cosmetic help as the overall room had seen better days. Not uncommon for hotels to have noise issues so I try to be forgiving on this one but should note there is little noise protection between the rooms and can easily hear conversations/television from adjacent rooms. Not fun when you have someone with the TV on at 1 AM. My room also had a strong odor of marijuana as someone staying on my floor continually smoked marijuana in their room. Glad my kids weren't here. Overall, I would not recommend this hotel. The rooms cleanliness standards are quite poor. The aesthetic, furniture, bathrooms, etc are all shoddy and in bad need of updates and money to be spent on them. Management doesn't seem concerned about making things right with their guests. Plenty of good places to stay in San Francisco, this is not one of them.