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1901, University Boulevard Northeast, 87102, Albuquerque, Bernalillo County, US United States
contacts phone: +1 505-884-2500
website: www.ihg.com
larger map & directionsLatitude: 35.1080153, Longitude: -106.6249149
Alex Reeng
::When was it rated 4 stars , 50 years ago? Hotel - old and not well maintened . Breakfast - good. Beds - clean and comfortable. Room - without fridge and microwave. TV is analog, not a cable. There was no curtains in the room, only shutters. Also we decided do not use AC (see pictures). Hallway carpet has a huge hole. Overall - 2 stars .
Todd MacLauchlin
::1) Location: was very good, right off of the highway. Plenty of parking spaces. 2) Room: the bed box spring was off of the frame so it was severely bowed in the middle. I was able to repair this myself. The bathroom is so small the door almost hits the toilet, VERY cramped. The shower head was below my head level (I'm 6') which means you have to duck to wash your hair. The bathroom ceiling has mold spots everywhere. The wallpaper is peeling off virtually every wall in the entire room but most noticeable by the bathroom. Finally, I would not recommend sitting on the couch as it had nasty dark stains on all the cushions. My only nice thing to say is the pillows are big and very comfy. 3) The restaurant: the (breakfast) service is so bad we almost walked out. Nobody seated us, sign says wait to be seated. Waitress was terrible and took FOREVER to serve us. Food was actually very good however. I have NO CLUE how this place got a 4.0 rating. Honestly the Hampton Inn we stayed in the night before for less money was night and day better and they have a 3.0 rating! Lol
Katie Callis
::The staff were all so friendly and welcoming! One of the guys gave awesome recs for delicious food. I had my small dog with me and the staff greeted her and gave her some belly rubs. Hotel was very clean. Will stay here again, if in the area. Thanks!
Tyler Southard
::The check in process was very easy. The staff in the evening were not the friendliest, but the morning staff was quite delightful. The room itself was very spacious and the beds were very comfortable and the sheets were smooth as could be. I found the shower to be my favorite amenity of the stay. The rooms need to be more modernized in my opinion. After all, it is a Crowne Plaza.
Nikki Micale
::This property is great. Reasonable price, great rooms, excellent customer service from Brian at the Registration Desk and the restaurant staff too. The room was clean, well maintained, and quiet. There is not much available within walking distance for food or entertainment as I had hoped there would be, so I was bored for the evening. The quality, preparation, and service for the food was excellent! pool was very full with other guests and kids which was great for them, but I would have liked to have a live band or musician during the evening. Overall a great experience.