American Coins and Gold in West Nyack

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comments 5

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  Jake McCann

  :: 07 April 2018 10:37:20

  Good business and the staff here are amazing i reccomend this store highly

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  kaylee robinson

  :: 06 April 2018 17:47:05

  Good doing business with this store, amazing prices and best staff.

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  Jake Epting

  :: 06 April 2018 17:29:30

  They answered every question I asked and were very polite

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  Theo Jones

  :: 15 December 2017 17:24:34

  LOVE this place!!! I got a great deal on coins from here. They have great rates and are very trustworthy. It's nice to know that I can do business with a reliable experienced dealer!!!

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  Tae Kim

  :: 27 November 2017 06:40:19

  One of the worst businesses I have ever dealt with, and the positive reviews have to be from friends and family. I went to Palisades Mall location to talk with a man that later stated he was the manager. A pawn shop manager that can't value gold (dental gold in my case) and valued my dental gold at $30 initially as it was supposedly 1.4. I already did my research and calculated my gold value personally as well as through calculators on refinery websites (those places that pawn shops usually send to get the scrap gold refined as middle man). I got the gram weight 2.30 using a digital scale that goes to hundredth place. It's actual value was near $55, nearly half the value of the dental gold disappeared before factoring in refine and store fees. The manager ended up offering me $15 for $55. That's right, under 30% of value. I e-mailed that it must be a mistake and I wanted to still use the store as long as their valuation was accurate. I was told to call next day, so I figured that the manager would have been corrected in valuation of my gold. I already stated that it was a small amount of dental gold, I believe stating a cap only. I returned to the store. I explained to the same man/manager that I would like to have my gold weighed in front as stated in my e-mail as with karat testing. Neither was conducted. The guy simply re-weighed it from same location where it is difficult for customers to see. I countered that I knew the weight was 2.3 grams and it was worth more. The manager stated that the weight was taken in pennyweight, and it is actually not even worth $30. The manager then asked why I was making a big deal for a small amount of money. I was flabbergasted as I guess $25+ is trivial for a pawn shop manager to throw away. I don't even know him or store owner. Would he work $25 worth of hours for free for an owner he has met before? It turns out that the value resumes very close. Only difference is that you have to divide the Troy oz gold by amount of pennyweight per Troy oz, not gram per Troy oz. That discrepancy alone will cost the seller a decent percentage of the items' value and profit the pawn shop in unscrupulous way before making more money through fees. I left again with the dental gold even though I would rather sell it immediately. Lost a big bridge and other caps in past. I e-mailed again that it can't be correct in evaluation and I provided my math to show I was not wrong. The reply was that the pawn shop does not want to do business any longer. What changed other than proving myself correct in valuation? Did I stumble into a scam where I was being told wrong information repeatedly where a pawn shop manager does not know how to value gold ffs? Ignores information provided that could be verified in a few minutes through the internet (refineries sites, dental gold information sites, other pawn shops, etc). Small amount was specified in first e-mail so should not be the cause of change. As I stated in my e-mail, I don't mind paying fees to refine and use their store. However, I am not going to be a sucker that gives out $25 to liar that claim false valuation as expert in the field.