PANDORA Jewelry in West Nyack

🕗 opening times

comments 5

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  Crystal Diaz

  :: 05 May 2018 19:12:10

  First time ever going to Pandora and had a great experience. Everyone there was very helpful and kind. I will definitely be visiting again.

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  Andrea Merchan

  :: 02 May 2018 11:10:18

  Debbie, the women who answered the phone was very helpful with all the inquiries i had.

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  sal cannavo

  :: 15 March 2018 10:58:57

  2 1/2 wait......see you later

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  Steve M

  :: 31 May 2017 12:05:33

  I have to tell you, I've read these other reviews and can't imagine this is the same store. I have been to this location twice to make purchases for loved ones and have found the service and the staff to always be amazing. This weekend I went in to buy two specific items this and called ahead of time to make sure they had them before making the 45 minute trip. I spoke to Debbie who happens to be the Assistant Manager and she advised me that both items were in stock and that she would put them aside since I was on my way. This happened to be an hour before they were closing at 7pm and of course I hit traffic, was delayed and stressed about not making it on time. I called back and spoke to Debbie who put me at ease by immediately telling me not top worry she would wait. I got there at 7pm on the button when all the other stores were closing there doors and not only was everyone of the staff smiling and pleasant, several came up and offered me water while I was waiting for a few moments to be helped while debbie was with someone. Debbie pulled the items right out, put them in the ipad to check out and then notified me that i could basically get another item at a huge discount if I purchased and reached a specific dollar amount. I told her i felt bad keeping her there after they had closed, but she said don't worry take your time and pick out something else you want. I picked out a perfect charm for that special somebody and when she checked me out it was almost like getting the item for free! After I paid, she took some more time to explain some other promotions to me that would be available for future purposes. I cant begin to rant about how easy and pleasant my experiences have been with this location and the staff and I will continue to be a customer. Thanks Pandora!

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  alecia smith

  :: 29 December 2016 21:40:56

  I have been calling the store for the past 5 hrs in search of a charm for my sister's birthday..i visited 2 locations, and they were sold out , so before making the trip from westchester to Nyack, i wanted to make sure the store has it... for over 5 hrs and more than 30 calls, no one answered....then at 7pm some one answered, i asked, she said yes they had it, and by then i wouldn't have made it there till the following day, so i asked to hold it, and i was basically told to hold on, that she was dealing with a customer, and for 20 mins, no one came on the phone...i tried calling back several times, and still no one answered me.... lets hope its not sold out, but at this point, i don't even feel like spending any money with this company...this is absolutely not right...... i am only rating this with one star, otherwise i wouldn't have been able to write my post..