Yates Car Wash & Detail Center i Alexandria

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kommentar 5

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  Eric Parker

  :: 30 December 2022 12:11:17

  I like Yates Car wash, its a well run establishment. They do pretty good work here. I do private detailing and have a different understanding of the car wash process. This basically is a wash, wipe & shine place. I never expect premium work because it takes time. Now my only issue is that when they wipe your car dry they don’t use fresh microfiber cloths so windows & dark paint will smear. I have my best work done here on slow days.

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  Code Chella

  :: 23 November 2022 23:40:50

  Very terrible service & my car was still dirty. YWhen I got there I had writing from the tow yard on my car so I chose the most expensive exterior wash they had, the guy sprayed the numbers on the front of my car but not the back . After going through the car wash, the numbers were still on the back of my car and I asked if they were gonna get it off. I was told by the first gentleman that I had to go across the street to another place to get them to take it off because they didn’t have the equipment to get it off . When I asked for my money back the manager came out almost immediately & angrily told me that I was supposed to ask beforehand if the car wash would get the numbers off because it was an extra charge . I tried to explain to him that I chose the most expensive wash in order to get the best clean but he cut me off & told me that I needed to listen to him. I said ok in order to get him to clean it off but I will never spend another dime at this place .

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  Diane Rosington

  :: 30 June 2022 03:14:31

  Yay! a clean car! Note: tip jar in the waiting area - we were told after putting our tip in the jar that it was for the vacuum attendants at the beginning of the car wash. We had already tipped them. Yet when our car was done, the attendant there informed us of that, so we were expected to tip yet again. Don't be confused like we were! Still they did a great job and it's nice to drive a clean car!

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  A P

  :: 16 June 2022 15:13:09

  I paid almost $300 for the master detail service on my fairly clean (no kids, under a year) bmw sedan. I picked it up to find several areas of my car dirty and literally untouched by their crew. Don’t waste your money.

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  Steven T

  :: 22 October 2021 20:40:21

  With a vacation coming up and a tight work schedule I had to get a wash on the fly. I had dog hair in the back and food from kids so I knew I had to get the most expensive wash. Now if I paid around 20 dollars or so I would of not been mad at all. I know pet hair is hard to get up but it wasn’t that much. For 40 bucks I would of not expected soap suds on the floor mats. Big missed spots on the outside, and still the trash inbetween the seats and center counsel. Especially sense they were not very buddy and I told them to not even worry about my trunk space, they could of taken an extra 5 minutes to make it look like they wanted me to come back and spend 40 bucks again. They guy at the beginning was also very rude and did cut me off when I was asking questions, I would of left them but every other place plus this was about to close. Maybe if I brought it up, they would of fixed it but I did not have time. Lesson learned. Make sure your car is already close to spotless before coming here. I left some pictures. Those were just from a quick walk through. I keep finding more. I feel bad because I felt like the lady on the detail side really did try to do a good job. But I can tell from the full experience this is just a hurry up and get them out of here kind of place. If they don’t return someone else will. As I now scroll through the reviews, looks like management is already clearly aware of this and is not fixing the problem. And compared to some of the other pictures I’m seing, I’m lucky my car even looked like this