Union Bank in Chula Vista

🕗 opening times

comments 5

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  Ignacio Yañez

  :: 21 October 2020 17:54:53

  Very professional, excellent service, very fast. I am a Realtor and needed a document from the bank for my clients, and Sarah, Ernesto Hernandez and Irene Smith really helped me and my clients in no time! You don't see such great professionals every day. Thank yo so much

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  Jennifer Schaffer

  :: 14 April 2020 17:37:39

  Ernesto works hard to make sure local business customers are taken care of during this crisis. I am thankful that I have a friendly and competent representative working with me.

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  Renuka McGovern

  :: 03 April 2020 14:29:19

  On Thursday, April 2nd, around 10:15. I was in the bank to withdraw a large sum of money. The teller was so rude to me and didn’t seem to want to answer my questions. I am a minority, and I wonder if that was her problem. No wonder this particular branch of Union Bank has such a poor rating. The teller should remember that it is because of me and others that she has a job. During these times many don’t have jobs. She should respect every single person who walks through the door. One more thing, during the time I was with the teller, she turned her chair around to discuss with other tellers what radio station to listen to. Can you believe that? I think she needs a course in dealing with customers in a professional way. Many businesses have classes in such things so as to help their businesses succeed. I notice there are plenty of poor ratings for this bank. Are you paying attention, Mr. Manager?

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  Christina Willis

  :: 01 February 2020 10:20:31

  I absolutely love this bank!!. I have been a member for over 12 years. I cant express enough the appreciation and loyal customer service that I recieve every single time I walk in the door. I love that every time I come in I'm greeted by my name!!!. LORENA YOUR CUSTOMER SERVICE KEEPS ME COMING BACK!!!!! I love that your smile brightens the place. You are very detailed, and you truly love what u do. It shows through your performance every day. Thank you for taking care of us all.!! I love this bank and everyone that works here. All of you are awesome!!!!!

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  sam ghazi

  :: 22 June 2012 21:39:29

  Not a very good first impression. Unprofessional staff .. too busy shooting the breeze amongst each other and with some customers while neglecting all other customers. A teller by the name Jackie needs quite a few lessons on good customer service. But maybe they are right when they say you can't teach an old dog a new trick. Branch Manger seems nonexistent at this location.