Sound Concept Nanuet in Nanuet

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comments 5

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  Pitt Bull MPM

  :: 21 March 2018 13:16:49

  10/10. They are PROFESSIONAL TECHS! True may not be the cheapest around but i highly believe in “you want high end quality you pay for that. “ The owner Bruce is 100% honest and super knowledgeable. Jose too! And the whole staff! They will absolutely get my business from here on out with anything i may need with my audio system in my car.

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  Donato Parisi

  :: 24 February 2018 07:04:44

  Went in for a new face for my truck stereo. Staff was friendly, walked me thru my options and installed quickly. Then took the time to explain how everything works

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  Mr. Red

  :: 02 February 2018 00:08:24

  I'm DIY type of guy. Why pay someone for rudimentary work if you can figure it out by doing a little research. Anyway I was trying to install a sound processor for about a week before I was at my wits end. I just couldn't get it right. So I called sound concepts Nanuet to see if they would help me trouble shoot even though I didn't buy it from them. A shot in the dark I know. But like I said, I did all I could do. Jose picked up the phone and I explained my situation. We talked a good 10 minutes troubling a device  I did not buy from them. The only time he said bring my car in was at the end of the conversation when he said if it doesn't work you can bring your car in. The shop scored major points with me because so many shops want you to come in and won't spend any more time with you than it takes to get that point across. I took the steps on my own but it didn't work , so I brought my car in. Once there, Jose spent at least a half an hour  talking about what I did and what needed to be done. The price quote wasn't the cheapest but from the conversations we had, I felt the knowledge was there to do a proper install. While waiting in the waiting area a female came into the shop and with an issue the shop couldn't do. Rather than take the job and screw it up,  The owner Bruce took about 15 minutes explaining what needed to be done courteously, and pointed her in the right direction to get it taken care of. The shop is a real stand up shop. Getting back to my install. The install was clean and correct. They even fixed other little small non-related  install  errors, not directly related to the processor  install. Their overarching theme is it has to be installed right. And it doesn't seem like its just a way to  get more money, it's  real. Having some knowledge with running RCAs, installing amps, speaker etc, I was surprised about how much cleaner their installs are.  Soldering wires? Please, twist and electrical tape for me. I asked Jose is soldering really necessary, and he explained the reason why it is. I'll be soldering my connections in the future.They got a repeat customer with me when I need em. Bruce opened the shop in 1980. Jose has been working there since 1997. What is that experience worth? Give them a shot. Or you can go to one of the cheaper shops that "Twist and electrical tape".

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  Herman Jakubowski

  :: 16 January 2018 22:55:31

  We had a problem in that our radio stopped working and the attention we received at Sound Concept was both highly professional and attentive. They answered our questions and even offered suggestions that I could attempt that may solve the problem at no cost. That effort was not successful but the necessary repair was done in a timely and professional manner at a price we found more than reasonable. I must highly recommend Sound Concept for any audio needs anyone may have.

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  Jason Pinecrest

  :: 13 January 2018 00:03:31

  Total sleaze, bait & switch. He gave me one price over the phone for installation of a stereo (I gave a precise model number and he claimed to be familiar with it), then an hour later I go in and he starts listing ridiculous reasons he's going to charge me nearly double the price he quoted. One of the more entertaining examples: He wanted an additional $30 just to "install" the microphone that was included with the stereo -- a single wire that plugs in easily, which basically a 5 year-old could "install." My advice is to keep away. These people are a prime example of dishonesty in the automotive field.