Patelco Credit Union in Berkeley

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comments 5

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  Christina Kellywood

  :: 25 November 2022 13:17:56

  I've always been cheated well and like that this is not a big bank it is a credit Union and people definitely a make sure that you feel you're not dealing with a big Bank

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  Anita Smith Christopher

  :: 13 October 2021 19:07:01

  I moved to the Bay area in May 2016, with no place to live, but several places to stay until I was able to find an apartment. I was unable to open a bank account until I could produce two proofs of residency. This was very frustrating because it took seven months to find an apartment in SF. I wonder what people subletting do if they do not have a lease because are not the master tenant and their name is not on a utility bill. That aside, I have been pleased with their customer service and have always had a positive experience whenever I have visited a branch. Although their automatic payments seem slower, I prefer the credit union over the big banks. After living in San Francisco, I expect parking to be a challenge, but I can take care of most of my banking needs remotely.

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  Jason Fink aka earthwulf (Earthwulf)

  :: 19 August 2021 15:20:31

  My mother and I have been banking here for years. The tellers are always friendly and professional. Even after we've been away for a while, people like Meddy always remember us and make us feel welcome. All services are fast and convenient.

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  Wazekial Bahook

  :: 29 January 2021 15:13:59

  Judging by the fully visible bad reviews, it makes me wonder what people think decent modern service should be. After banking with two of the 'Big 4' for many years, coming to Patelco was a breath of fresh air. Yes, parking is difficult at the Berkeley branch; the same would be true for any bank in downtown Berkeley. I always manage so my reaction is: "Thanks for the warning, I'll allow myself a little more time." My personal service experience with Patelco has been terrific. Friendly, accomodating and reasonably quick, it is so far superior to the corporate monsters that their occadional imperfections are comparatively minor bumps in the road.

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  leslie gortemiller

  :: 21 June 2019 17:50:19

  I love this Credit Union! I am always treated so well when I come into this branch by everyone who works there. Aliza always helps me personally and is the one who got me set up with my account. She is super knowledgeable and always takes the time to make sure I understand everything. Jeff helped me get a car loan and has always been super considerate and sweet regarding my financial situation. Meddy is also great and makes me feel very welcomed and like a valued customer! Love this place!