Chase Bank in Berkeley

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comments 5

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  Addison Hu

  :: 20 October 2022 15:09:44

  Had documents notarized here without a fee, as a Chase customer. Zechariah, Randy, and Stephanie were very helpful.

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  Parke Loyd

  :: 03 February 2022 18:39:31

  I called this branch to see if I could take advantage of the free notary services available to Chase account holders. Steven was able to see me immediately and went above and beyond to help me get the documents I needed in order. Steven, thank you so much for your great customer service!

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  Allyson Yuen

  :: 26 October 2021 10:28:59

  Literally just tried to book an appointment with their notary who was rude and highly unprofessional. Supremely disappointing as Chase has been one of my favorite banking institutions for years and I’ve never had an issue with any of their staff. For my banking needs now, I just go to their location on Telegraph by Cal. They are a million times better

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  Edward Wilson

  :: 11 October 2021 00:12:58

  Had a terrible experience here. A banker at this branch did not care about clients at all. All the banker cared about was to brag and sell products or services unrelated to your needs. What a waste of time! I would suggest the Chase bank on Telegraph Ave., which offers much better experience.

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  Peter Wang

  :: 13 December 2019 20:16:44

  The banker here really gives you wrong information. I was trying to close a compromised account due to fraud, and the banker told me it will close automatically after 60 days. Then after 60 days it is still open and I was charged for the maintenance fee. Then I went there again and asked them to close the account, they processed and told me you are all set it's closed. Then the account is not closed at all and the chase hotline told me I will still be charged for fees. I am not sure why banker here is very unprofessional and know nothing about the procedures/ their products.