M&T Bank in New York

🕗 opening times

comments 5

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  Salem Nagi

  :: 20 May 2018 11:31:41

  I had the Worst bank experince ever at this branch. I was served by a spanish lady she seem in the mid-40s , she spoke with a spanish accent. Back in Oct 2017 I had to travel and needed quick $5000 cash. I went to this location and ask for the money, they asked me about 10 questions. I told them I need to go see my family and need the money, they made me do an ATM transaction to verifiy my account, I did that. I showed her my Id and even login to my bank account using her computer, if that was not enough she said I need to speak with the manager. After the manager told her ok, I signed the slip and guess what, she said the signature is little different than what’s on file altough it was the same. I asked her if they do that to every customer and she said “ there are lots of bad people out there” suggesting that I’m stealing my own money. I was very patient that day because I needed to travel and see my sick daughter, so I let them abuse me and took almost a half hour to hand me my money. This is was very unprofessional encounter, I had to close my account when I returned to the U.S, I also had to convince members of my family to close their accounts.

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  Rayan sun

  :: 24 January 2018 08:46:46

  Don't use M&T service sucks

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  pedro checo

  :: 03 January 2018 14:48:38

  Best bank

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  Will lopez

  :: 20 May 2015 14:13:39

  they dont explaing to the costumers about the banks fees you get surprise when you get your montly stament....then they said they cant help you

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  Alonzo Smith

  :: 10 February 2014 04:47:52

  Good bank