Chase Bank in New York

🕗 opening times

comments 5

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  Weedy Oso

  :: 07 April 2018 13:50:02

  Horrible service. 90% of the time 1 out of 3 atm machines are out of service. Had to wait for over an hour to speak to banker.

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  Willena George

  :: 26 March 2018 12:39:13

  Way too slow. Absolutely disrespectful of people’s time. Bankers stood around discussing taking lunch (took pics) instead of servicing customers. The manager, Tracy Pasch, is not doing her job.

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  Patrick Jonas

  :: 24 August 2017 16:11:32

  I Don't any problems with Chase Bank they have great customer will the one i know about.

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  Alexes garcia

  :: 10 March 2017 16:13:44

  In 2 times and was well taken care of both times, the managment team here is great. Delt with 3 people robet, joy and luis and all were great. Best chase in brooklyn by far

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  Pamela johnson

  :: 12 November 2015 14:24:34

  I love coming to this bank since the renovation. The tellers are always courteous and although it may be crowded at times the service is usually fast. I recently went in the bank to withdraw money on a Friday, I guess it was at the same time people were getting their Social Security checks. The wait time was an hour and a half, the tellers were alternating between 1-2 tellers at a time. This day was ridiculous and until that day I never was waiting in line this long. They need to have more tellers at the windows and less in the cubicles because when the capacity of people accumulate to this extent additional help is needed at the windows. I noticed there were 2 Kiosks machines placed in front of the empty teller windows for individuals to use, but there wasn't any tellers available to assist people in using them. That also presented a problem and contributed to the long line. Prior to initiating these new devices people should be instructed on its use and it should be able to address all the needs of banking if there are going to be only 2 tellers to service a large community. I still enjoy conducting my banking transactions at chase, but in branches located in communities such as this we should be issued the same commodities as experienced in Manhattan or downtown Brooklyn Chase banks. We should not be deprived in any way.