Mattress Firm Yonkers Beech Hill in Yonkers

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comments 5

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  Jerry Maisonett

  :: 30 March 2018 17:34:40

  Steven our sales representative was absolutely awesome in giving me the best quality information that I needed for my daughter's new bed. He was also very friendly, respectful and funny, great sense of humor.

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  Andrea Garcia

  :: 12 March 2018 19:17:18

  Absolutely amazing customer service! Corey was above and beyond excellent. He asked us questions to see what we would like and showed us various options. It was a very pleasant experience and left with a great purchase ! Looking forward to our mattress ! I recommend this mattress firm location for everyone.

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  AM R

  :: 27 January 2018 19:59:28

  4/9/17: Shawn and Jeff were energetic, knowledgeable and helpful! Great buy! 5 stars. Update 5/13/17: Mattress arrived with missing straps (to keep the 2 twin size Rize Edge HT adjustable base frames together) and high legs. Bed is higher than what was seen in the store because of the legs and the deliverymen said they didn't know why we weren't told about the height of the legs. Called the store when it was delivered, spoke to Shawn or Jeff. We were told they would send straps and look for appropriate height legs. We called back when we didn't hear from them. Needless to say, there was no follow up on their end and we did not get any legs or straps. Shawn and Jeff initially asked us to post a high review to help their store out since the company gives them some sort of incentive and we were happy to do it at the time. Review changed to 2 stars due to poor follow up and customer care once they've made a sell.

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  K Hughes

  :: 11 December 2017 08:31:30

  Charley is a well qualified gentleman, his care and concern for his customers, is outstanding. His attention to detail is amazing, and goes the extra mile for his customers. He is an island of excellence in the industry.

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  Shamir Spence

  :: 24 November 2017 14:43:29

  Charley, the manager was amazing!!!! He really was attentive and accommodating. His professionalism, friendliness and excellent customer service was off the chart. I will definitely refer anyone I know to go to this location.