Downtown Car Care Center in Indianapolis

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comments 5

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  Emily Reynolds

  :: 19 February 2018 08:16:06

  I have been taking my car here since I moved to Indiana a year ago and have always received great service. They always call before starting any repairs and explain what is going on. As someone that does not understand cars, I appreciate the communication that Downtown Car Care has always provided.

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  Henry Meister

  :: 06 February 2018 10:37:03

  It took them almost a week to get back to me about my car. I called them inquiring about my car and was told that the secretary didn't know anything about my car but her dad would be calling me back. Her father, Bob, called me back claiming that my water pump, timing belt, and head gasket needed to be replaced. Interestingly enough I had replaced the water pump and timing belt less than a year ago as a preventative measure. Bob told me he would go double check. I called a tow truck to go get my car and take it to the people who had replaced the water pump and timing belt prior. Bob decides that it is okay to start taking apart my car without my permission. I went to the physical shop and told him I was towing the car. He charged me 70 dollars. When asked why I was paying him, he claimed "For looking at it." I paid and he said he had to go put back together what he took apart. The tow truck arrived and he said it was good to go just hanging out in the garage smoking his cigar. My other mechanic received my car and called me asking why it was taken apart. I told him the same story I told above and he said yeah the water pump and timing belt are completely fine. This guy is a fraud.

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  David Hicks

  :: 05 February 2018 14:22:03

  Great service cost a little hi but they use the best

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  Diane Schmidt

  :: 11 January 2018 12:16:52

  Downtown Car Care Center has helped us twice get our granddaughters car back in service when we have been down to visit her. Both times they worked us in while we were in town so that we could make sure she had reliable transportation. They are very friendly and helpful and I would recommend them to anyone! Very convenient location for those working and living in downtown Indianapolis! Thank you Bob for all your help!!

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  Amanda Rice

  :: 20 July 2017 07:37:30

  Friendly, Reliable, Knowledgeable Staff. They are fair & don't take advantage of females like most other mechanics. Highly recommended. I have been taking my Vehicle here for years.