Curry Hyundai in Cortlandt

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kommentare 5

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  Jessica Kilpatrick

  :: 12 May 2018 16:08:56

  This is the worst Hyundai.. Do not buy a vehicle here. I had a really bad experience with purchasing my vehicle here. THEN the SUV that I bought in Dec 2016- 2017 Hyundai Tucson sport had an issue with it. I brought it here to be fixed. First thing I noticed about the service dept was the poor customer service. The staff in service does not even acknowledge you for quite some time when you arrive. I was told when I made my appointment there is a shuttle service. I made it to work with the shuttle. Few hours in I get a call from my service advisor Tommy Jordan that there is nothing wrong with my car. He can’t duplicate the fumes, the awful exhaust sound, the black smoke from my exhaust. I told him that I’m not crazy and I did not bring my car there for 8 hours for nothing. He said well what would you like me to do, we dont see any of the problems. I had my fiancé call him to explain to him better where the issue may be. He tells my fiancé that he can’t discuss what they will do since he is not the vehicle owner. So I let some time go in the day. I called 3 different times to speak with tommy and left messages but he was too busy to call me back. The end of my work day was coming so I called back again and spoke with a Lauren who tells me that tommy is busy, they will be keeping my car and tommy doesn’t need to speak with me. So I expressed to her that I am the vehicle owner and he told my fiancé he could speak to him about keeping my car. Also, I let her know my daughter was having surgery the next day so I would need a loaner. She tells me they don’t do loaners anymore. She again, tells me that tommy will call me. I asked Lauren to just send the shuttle because I will be getting off of work in a few mins at his point, she says they are too busy and will not be sending the shuttle to pick me up. At this point, the customer service is just so bad, I tell her I will just pick up my car. I got a ride from a coworker to get my car. When I arrive there, tommy flips the paperwork over 2 pages and tells me to sign here and there so I ask him what am I signing for? He tells me to release the car back to me. So I flip it back to the front page and see 3 parts and ask what are these parts. He replied they are recalls. I asked him why he didn’t tell me they were replaced. He states he does NOT have to tell me about replacing recalls on MY vehicle. Then as I’m reading through the papers, it states how hey can’t duplicate any of the problems. I told him I am refusing to sign. I do not agree with it and the papers don’t say they are releasing the car back to me. You are signing to what they wrote down. I started asking how they can’t duplicate the problem like with the black smoke. Did u drive the car with someone or have someone following you. Tommy Jordan slams the papers down on the desk and says have a nice day! I went to a private auto body who told me exactly where the problem was instantly. so I called another Hyundai- Healy beacon and they took my car right in. They instantly found the problem and verified everything that curry Hyundai should have done. Let’s just say I will never buy another vehicle from curry Hyundai or bring my car to be fixed there. And it’s not my first bad experience or first car with curry not only in the service dept but when I purchased my vehicle as well. But will be my last! For a really wonderful experience and customer service, go to Hyundai in Beacon. Thank you Roberto and Marissa!

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  Stephen Hollander

  :: 08 May 2018 08:36:58

  Franz was our salesperson. Both Franz and our salesmanager Lee took great care of us. We purchased the Genesis 80 sport and love it thus far. This was our third purchase from Curry!

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  Lisa Carlucci

  :: 11 April 2018 06:43:10

  My recent experience with Curry Hyundai was great! The staff were pleasant and knowledgeable. My salesperson, John Doino, was patient and understanding and did not pressure me into a purchase that didn't meet my needs. One of the best car shopping experiences I've had in a long while. I highly recommend Curry Hyundai.

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  Matthew Garzia

  :: 19 March 2018 14:06:34

  I just leased a car at this dealership with John D. this past Saturday. I rarely, if ever, write reviews, however I felt my experience there had to be shared. This was the most professional and friendly dealership I have been to. Everyone went out of their way to make my wife and I feel comfortable, and John was an exceptional sales person to deal with. Even though it was our first in-person interaction, he made me feel at ease and like I've known him for years. He was upfront and direct with his pricing, car availability, etc. (which in my previous experiences with other dealers, was not the case). John is a tremendous asset to this dealership, and as long as he is there I will be sending all of my family, friends, and anyone that is looking for a car to him and the folks at Curry. Thanks so much for everything!!!

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  john heffernan

  :: 20 February 2018 21:45:34

  Leased my 3rd car (Hyundai Tucson) here last week. We were on a tight budget. Required a family car at a reasonable monthly price. From the moment we walked in the door, Macky and team were excellent. He took the time to understand and provided us with more than one option. Appreciated his helpful, professional approach. Would highly recommend Hyundai Curry if you're on the lookout for a new car.