closed
🕗 opening times
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Sunday | closed |
270, East 18th Street, 94606, Oakland, Alameda County, US United States
contacts phone: +1 510-893-5961
website: locator.chase.com
larger map & directionsLatitude: 37.800116, Longitude: -122.252324
Aden Sinclaire
::Thank you for always being kind and courteous. I was pleasantly caught off guard when a teller asked and then used my pronouns correctly. But every time I’ve come in here I’ve felt like I’ve entered a bank in a small town where everyone is personable and friendly. Thank you for making each experience a good one.
kalkidan belay
::Horrible customer service on Friday 7/30/21 1PM. When I walked in the bank two young female were sitting & chitchatting; one of them asked me what I wanted & as I was telling her why I stoped by the bank the other woman by the name “Sally” cut us of & said I can’t do that here. I tried to explain how I called chase customer service this morning & was told otherwise. This sally person tho keeps cutting me off & practically refusing me service as if I interrupted their social time. What a shame!!! For a bank with so much customer & years on service this kind of employee should not been given a chance to ruin customer’s experience!!! Only if I can give no start!!! 👎👎👎👎
D “NeCee” Strive
::Rude employees here. And they don't follow the hours placed outside their door. They close before 6. Not even caring about customers outside in the rain. Chase's good banking but this location has to do better
David Peters
::I came in with an unusual request for a letter about an old car loan.They were very helpful once they understood what I needed. The Manager even stopped by to make sure everything was satisfactory. The branch was well staffed and able to help me out in 10 minutes. I was expecting bureaucratic nightmare but was pleasantly surprised.
Deborah Day Pollini
::I've used this bank location and always had great service. I especially appreciate that its rarely busy inside. When there is a line it moves quick. Plenty of parking too, unlike the Chase down on International.