Busey Bank in Champaign

🕗 opening times

comments 5

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  Elizabeth Eakman

  :: 25 March 2023 13:13:04

  Expert service Easy procedures Great location

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  Jean Szabo

  :: 30 May 2021 01:03:41

  What is the difference between a Pillar member and a regular member? Did you know the bank across the street offers .06% on a money market fund and you offer .01% to a pillar member. What do you offer Pillar members that is different than any other account?

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  Aaron68 Smith

  :: 26 July 2020 21:00:30

  ATMs never work here so good luck with getting or depositing cash(can't do that at these machines anyway) after hours. Unlike other banks had lobby closed until recently.Not the bank you want to deal with in a pandemic. There is a ATM on corner of Bradley and Prospect that's not as dated as the ones at this location. I can't count on both hands how many times in the last three months I've shown up to this location and was not able to do what I needed to be done either due to their equipment failure or the fact I didn't have the 45 mins to sit in their drive-thru. If you don't mind paying the $3-5 service fees to use others ATMs go for it. Not worth the headache for me. I dragged my feet too long switching to another bank because of all the autopayments,subscriptions and direct deposits but they have forced my hand. You can only give them the benefit of the doubt for so long

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  Kristina Ditchen

  :: 31 January 2020 12:39:18

  I have banked with Busey since 2004 and recently stopped in and wanted some information about an auto loan. I have to give a major shout out to Anish who was very informative and honest. There was no pressure and I appreciated his guidance and honest advice.

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  Devan Brant-Harness

  :: 25 March 2019 14:59:30

  Went to the Busey Branch on Springfield initially was greeted in a professional manner by a lady who had been working the window to do a routine cashiers check with cash and needed to withdraw from checking account. The lady working from the window area said the next available front desk teller would be able to help you much easier, less hassle. Mackenzie, continued to ignore us as we were instructed to wait near the desk by the window and help other people. She made things difficult from the very beginning of the interaction, with a bad attitude. As if she had been inconvienced. She instructed there is a five dollar fee for a cashiers check which Ive never been informed of by any Busey branch in the area prior and made it seem as if it was another inconvenience to make an exception to waive the fee with no information as to why it hasn’t been enforced before. Terrible experience, I’ll be sure to avoid her service in the future.