BB&T in Charlotte

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comments 5

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  Tim Kukla

  :: 16 March 2018 12:17:27

  Absolutely atrocious customer service. Any time I have an issue they made me feel like it was an inconvenience to them! When I tried to close my account they couldn’t even provide a closeout confirmation. Discovered two weeks later the account was still open! Asked how/why this happened and was told “I don’t know what to tell you” I would never recommend this bank to anyone. Switching to Charles Schwab and couldn’t be more excited!

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  Frederick Blount

  :: 24 December 2017 12:17:34

  They really help you the best way they can and I have to say I am glad that I am banking with this bank

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  Lorri Taylor

  :: 08 September 2016 10:01:32

  I have been with BB&T for 16 1/2 years. I have watched them grow over the years. They are a Wonderful bank with the nicest people. I have had mortgages, home equity loans and have all my banking accounts with them. Awesome Bank!!!!

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  JR Boyles

  :: 22 June 2016 16:17:17

  Have been with BB&T for 30 years...before they were BB&T. Have not had any problems and am happy with the level of options and service.

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  patrick jackson

  :: 09 January 2016 16:35:47

  This institution is a hot bed of crooks. The will have you spending for small purchases from your available balance but the then when you make a large purchase that will most likely result in overdraft they will hold all previous small transactions although they were made earlier than the large one ,still charge you an overdraft fe3 for the large one but 5hen they clear all the small ones charging you an overdraft fee for each additional transaction .they'll cook up a story about how you never were spending your available balance ant that the fault was yours. I'm currently having them investigated for fraud pending a possible lawsuit. DON'T MESS WITH THESE FOLK THEY WILL ROB YOU