Chase Bank in Charlotte

🕗 opening times

comments 5

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  max legend

  :: 30 March 2023 00:07:35

  This location is sorta weird when I walk in they look at me like I'm going to Rob the place makes me feel uncomfortable to come in the branch I hate even coming here I will start going back to the brand new beattisford branch plus when I was trying to reopen my checking account it took like 3 hours ridiculous I was talked to for 3 hours about things I kinda already new plus I went in recently a couple days ago and had another weird experience I was asking to change something on my account and how to fix a problem the banker didn't really help much and acted as if I was doing something suspicious. I feel racially profiled plus any bank fraud that's going on now isn't really all the fault of the people it's the low security measures in some of these establishments and phone and computer applications that should have been resolved. Chase also has also incorporated zelle in there banking app which has low security measures and they keep worrying about bank fraud if your so worried fix the issue. The bankers in here are time consuming they don't really get straight to the point they reask things you have already mentioned to them I hate to be the one to make it seem like that cause I know these jobs aren't the easiest but still

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  James Cerenzie

  :: 11 July 2022 10:31:37

  I had a fraud block on my account and each interaction at this branch was pleasant, quick, and you could tell the representatives care about their clients. A big shout out to Heather, who helped at every turn and was very gracious with her time.

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  James Becker

  :: 14 April 2022 10:14:13

  I do not like Chase Bank, the company. They have abysmal phone support and it always takes forever to take care of things over the phone. I hold an account with them only for my Amazon Prime membership That said, my experience coming into this physical location was phenomenal. Tyrone F. helped address the issues I was having with my online account and did so with good humor. I left satisfied—thanks Tyrone!

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  Angela Vish

  :: 20 January 2021 13:30:08

  I have been banking with Chase since I was 18, living in Louisville, Kentucky. They remain my favorite national bank and I was elated to hear that they were opening branches in Charlotte. I have lived here for 7 years and have done the majority of my banking online. Since the opening of this branch location I have visited once. The inside and outside are gorgeous and wonderfully maintained. The branch is sufficiently staffed and professional at all times. No complaints for this bank or branch.

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  Jerome Wagner

  :: 02 October 2020 17:04:45

  Today, several local climate activists took some photos at JPMorganChase's pretty portico on S Tryon. See the attached images. One of the employees waved to us from inside as we were leaving - very nice! JPMorganChase: Stop Funding Climate Chaos! and Stop Funding Tar Sands!