west elm in Washington

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comments 5

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  Mercedez Jenkins

  :: 25 April 2018 20:01:43

  Very nice store. Not as big as some of the ones I've been in, in VA but has a good selection of products.

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  Debbie Carty

  :: 17 March 2018 11:25:01

  We recently had a problem with a West Elm loveseat purchased a year ago. Without going in to all of the details, I just want to say that West Elm went above and beyond to make things right. I thought it was a longshot even contacting them, but they worked with me to get our problem corrected. I am very pleased with their customer service, and plan to buy more from them in the future as I need furniture. On a side note, if you are planning to shop at a local branch of the store, the staff at the West Elm on 14th street is much better than the one at Tysons.

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  Anika Tene Rich

  :: 03 July 2017 18:09:48

  Staff was not welcoming at all. Two staff members stood conversing in front of a shelf and did not move when I made it clear I was interested in the items behind them. They completely ignored me. The store itself was fine which is why I rated it with 3 stars but I will not be going back to this location.

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  James J Reilly III

  :: 30 June 2017 12:03:56

  I am giving this rating for the first 20 minutes of my visit where it was still fun. The last 55 minutes would get a much lower review. This stuff sure looks great in my house!

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  Mark Weinress

  :: 08 December 2016 07:24:07

  I really like West Elm. They offer a lot of style for the money. Nice contemporary design. Lots of fun and interesting items for your home. You can mix their stuff with much more expensive designer items and it blends in nicely. Their lighting selection is terrific, good quality and a good value. Their Rejuvenation lighting is amazingly high-quality for the price. I'm an interior designer and was able to find a number of pieces at West Elm for my NY apartment. I highly recommend.