Wells Fargo Bank in El Cerrito

🕗 opening times

comments 5

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  Tony

  :: 06 March 2023 12:39:02

  This bank is such a piece of garbage. There is a 30-60 min line out the door 50% of the time it is open. There is zero urgency inside as this is happening. It's Wells Fargo, so I don't expect much concern for human suffering, but this place is especially calloused.

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  Keven Reyes

  :: 10 November 2022 19:38:00

  Literally longest wait over. Got 7 people standing around in the back joking around talking while 2 bank tellers are trying to take care of this line. Worse Wells Fargo I been to. Took 20 minutes to get serviced

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  Benjamin Warner

  :: 19 July 2022 16:40:33

  I've tried to stop by this branch multiple times and there is always a huge wait so I just end up leaving in frustration. Today, this was again the case, and when I peeked inside there was only ONE teller working with a line of 20+ people. Update: one day later, my partner tried again, this time in the morning. Same issue. And Wells Fargo corporate, please stop telling us to email you the same complaint. You can forward these complaints yourself...

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  Surendra Kuwar

  :: 31 March 2022 20:09:00

  Worst customer service. Had never felt such a humiliation myself. Said me to wait 15 minutes to get helped, after 15 minutes said me wait another 15 minutes. Later one lady clerk wanted to help me but her boss (or coworker) stopped her. And eventually (after hour), they said they are unable to help me and suggested me to find another branch. It was 4.15pm and bank closes 5 pm. 😡😡😡

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  J B

  :: 15 November 2020 17:05:24

  This branch is pretty good from my experience. Post recession they have been trying hard to keep customers happy. Great staff for the most part. Surprising amount of parking too. Still decent post rona service but set time aside or use atm for peak hours.