Wells Fargo Bank in Fort Worth

🕗 opening times

comments 5

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  Hernandez91

  :: 27 April 2018 21:52:25

  Ive been going to this location for many years...but that one person ...theres always one character that ruins the vibe. Today i walked in and this lady attended me , at first she was helpful explaining me what i needed to ask for in reguards of a check. That went okay. Then she asked me question after question.. i asked her politely to give me a moment cause she wouldnt let me breathe..she made me feel interrogated.... then she asked me " are you trying to transfer money to mexico?" Or whatever?" ... at that time i didnt want to deal with her. She lacks professionalism lacks communicating with her customers..she must be new... i took it in offense because i am mexican,, i never mentioned anything about mexico. SHE NEEDS TO STOP ASSUMING AND TALKING AHEAD OF HER CUSTOMERS BEFORE SPEAKING.

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  Daniel Hernandez

  :: 19 January 2018 23:50:00

  Excellent customer service. They will greet you as you walk in (if they are not too busy, of course), make you feel welcome with water, coffee, and candy for the kids!

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  Al Rivero

  :: 06 June 2017 00:43:43

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  Carmen Deleon

  :: 25 February 2017 09:02:55

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  Charles Fry

  :: 02 January 2016 10:53:13