Chase Bank in Fort Worth

🕗 opening times

comments 5

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  Luke L

  :: 01 March 2018 17:59:25

  Drive thru atm check drop off. Pretty standard. It was conveniently located next to Wal-Mart. My deposit went right in and I got my receipt with the check printed right on it. That's a nice feature.

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  Ethan Owens

  :: 04 December 2017 19:17:42

  Been sitting here an hour and a half so far just to get added to my wife's checking account. We have to wait to see a "banker", but there is only one in this building of 6 workers. The 2 "tellers" up front can't do anything to help us, the "teller" in the back can't help us. 3 women up front in cubicles, 2 are I guess atm managers and can't do anything but suggest people coming in the door to use the atm, and one "banker" helping the 4 families trying to add others to an account. (We've had time to sit and talk.) In conclusion, I've had better service in jail. 12-4-17. Tried again, Lupita couldn't see us even though we made it in at 4.15, and 5.30. Told we couldn't see her because with the customer before us would take another 20 minutes and they close at 6, while what we wanted done (adding me to my wife's checking account) would take 30-45 minutes, and they have families to see as well and can't stay an extra 20-35 min past closing. Have to make an appointment, but good news, it's on Thursday 7 full days, or 5 business after I have started this process and waited inside the branch almost 3.5hrs total. In conclusion, I wish Wells Fargo wasn't so shady.

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  Brittney Mangrum

  :: 22 July 2017 14:00:25

  Worst customer experience ever!!! As soon as I walked in they asked tried to rush me out by telling me it's going to be a hour wait. And then having multiple people coming up to me saying that I should make an appointment and just come Monday. but I honestly didn't mind waiting. I definitely will not be coming back!

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  mike

  :: 14 February 2017 16:07:29

  I call ahead to get a notary and the assistant branch manager says no one is waiting and i can come right in. I drive 15 minutes to the branch and now there is a 30 min wait. "The manager never asked or set an appointment for me to see the banker". I then tell the Assistant all managers should be able to do notary's, why cant you do it yourself? She responds I am the only teller working and my branch manager has been in the bathroom for over 10 minutes. When the branch manager exits the bathroom I ask her where is all your employees? why is only 1 banker here? and why cant you or your managers complete my notary??? she verbally attacks me and says its none of my business to approach her regarding why no employees are there to serve chases customers..........

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  Katie Wilkerson

  :: 02 January 2017 05:25:17

  My Dad passed away and I needed to close his account. They were so very sweet and chatted with the manager for some time. I am thinking about transferring to this bank instead of compass! I think I'd like it here. Keep up the good work guys. I was very impressed!