United States Postal Service in Minneapolis

🕗 opening times

comments 5

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  anonymousDragRacer

  :: 15 March 2018 14:23:42

  Stupid to be closed from 1pm to 2pm. Need to be open all hours. What a waste of my time. Employee was very rude.

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  Harry Funk

  :: 30 January 2018 10:25:10

  The staff tries to be helpful, but the system is so hide-bound that it's impossible. We have a PO box. HF: We want our PO Box re-keyed, an employee has left with a key that we can't retrieve. USPS: Re-keyed? We don't do that. HF: It says online that you do, and the charge is $75. USPS: Oh, you want the lock changed. HF: Okay. USPS: We need all the keys back. HF: I don't have all the keys, that's the reason for changing the lock. USPS: Oh, I'll have to call a supervisor. USPS: I need the new key number to enter payment. HF: Your PO box employee told me I had to pay before they would issue a new lock. USPS: Well, I can't enter the payment without a key number. Oh, and the person there hasn't been trained on how to change a lock, so can you come back? -- I called this morning to try to see if there was a person there who could change the lock. Estimated wait time, between 62 and 65 minutes.

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  Cameron Schnackel

  :: 06 November 2017 14:47:10

  Employee literally laughed in my face while helping me. Very poor customer service and incredibly unhelpful.

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  Drew Losure

  :: 07 May 2017 11:33:22

  There's hardly any wait time at this location and it has friendly, concise staff.

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  Alicia Spencer

  :: 07 November 2016 10:37:01

  The number is completely automated. When i was finally able to speak with someone ,after 45 min of prompting and calling back, they have me a "direct" number that was disconnected.