The Westin Washington, D.C. City Center in Washington

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comments 5

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  Amy Jones

  :: 29 May 2018 19:12:57

  Unfortunately I cannot recommend The Westin following my 5 night stay this month. Upon checking in, I went straight to bed as I’d flown overnight from Sydney. I was shocked and horrified to pull back the covers and see blood on the bottom sheet. This to me was clearly done by the previous guest, which means either the sheets were not changed, or if they were, they weren’t clean. Adding to this, it was in the middle of the bed, so could not have been missed by a housekeeper making the bed. This was something that put me at risk, although the Front Office Manager denied it was blood, tried to say it was tested and the results showed it was juice (not believable given the colour) but yet refused to show me the results documentation. I am currently exploring all legal options with Expedia as I was not refunded by the hotel for this experience.

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  Jennifer Mckittrick

  :: 25 May 2018 10:27:12

  Staff very friendly and room appearance was decent. However, with 2 interior doors in our room, we could hear phone conversations from both adjoining rooms. Our room (12th floor) overlooked the lobby / atrium which needs a lot of attention. When someone leaves their room, the sound of their door closing is deafening. We didn’t try the bar or breakfast options, as there’s an adjoining restaurant (The West Wing), which was delicious, convenient, and a good bargain for the amount and quality of food.

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  Felicia Thomas

  :: 13 May 2018 17:37:50

  There was a note on the door to park at the Westin, while dining at B Too. We valet parked our car. Prior to pick up, we were told the price would be $15.00. Cool not bad for 1 1/2 hour. Upon pick up the price doubled to $30.00. Ok we paid that plus a $5.00 tip. Upon calling to verify the price;the Westin rep asked me what, we were charged before telling me the normal price of valet. Suspicious, when I only asked what the price of valet. The rep placed me on hold. Came back to then tell me it was $24.00. Ok great. Your employees are stealing!!! Watch out for inflating prices and employees padding their pockets.

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  Yuxiang Wang

  :: 07 May 2018 18:05:00

  It has been a very pleasant experience to be staying in the Westin Washington DC City Center. The hot water is very stable and fast. The beddings and linens are clean and fresh. The breakfast is also very good except for the fact that it is a little bit expensive. Location wise it is also convenient to a few of the neighboring hotels which often has events as well as the convention center. I will choose to come back and stay again.

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  Chon Ki Hong

  :: 23 April 2018 15:58:46

  I would like to give 5 stars. However, when we went into the hotel room, all three of us suffered from lots of sneezing and runny nose, all along during our stay. Except one person, everyone in our family doesn’t have any allergies. One person always suffers from runny nose but the rest of us, we don’t have any cold or anything else that could have triggered this. However, the overall hotel service and the hotel room was very nice. I just hope they do something with their wall to wall carpeting or the bed sheets.