Starbucks in Mercer Island

🕗 opening times

comments 5

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  gamze shidler

  :: 01 March 2022 12:59:04

  My daughter stopped for a cup of coffee. She had forgotten her wallet, she realized as she was in line to pay at the drive-through. She found enough bills and change in car to be able to pay just for her coffee. She apologized to the girl at the window because she couldn't leave a tip as she usually does. The girl rolled her eyes and scoffed. It was very rude. My daughter thought maybe her reaction was a cultural thing (no racism here, just facts) and that maybe in her native country, not tipping is a sign of disrespect. That's why she apologized. Whatever the reason, she felt awful. Being a former Starbucks employee, my daughter knows that this is not the way they are trained. Tips are wonderful, but when a customer is clearly sorry, it's not ok to be upset. She hasn't been back since then.

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  Brian Jones

  :: 02 September 2021 13:47:06

  Always get great service. However, why did they discontinue the Chorizo and the Chicken biscuit's? So disappointed!

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  Tinya Anderson

  :: 11 March 2019 20:32:41

  It wasn't as busy in the drive thru today but person was excellent at customer service. I think his name was Balbo. Very courteous & professional.

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  M Hayes

  :: 13 July 2018 00:11:57

  Love the baristas. They're fabulously good people. I was made THE best cinnamon dulce, ever. He outdid himself today. ♡☆♡☆♡☆

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  Armando Yaws-Gonzalez

  :: 14 November 2011 17:00:08

  Bummer that you can't use the Starbucks Card App here:( Granted it is part of the QFC but if you're like me and don't like to carry a ton of loyalty cards with you it is a pain. Staff is friendly and the upside is you can grab a "Top Pot" donut to go with your coffee or run over to Noah's for a fresh bagel.