Starbucks in Mercer Island

🕗 opening times

comments 5

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  Nana C

  :: 07 October 2022 14:56:07

  I’ve lived on the island for 17 years. I remember when this store was opened. The only drive-through on the island. I am sad to give it a one star. But 6 out of 10 my orders have been wrong. Yesterday was my last straw. Noah “supervisor “hung up the phone on me as he couldn’t handle my frustration and complaint. Gave me an attitude and spoke to me as if he was my authority and I was a little child. I felt so disrespected. I’m paying eight dollars for a cup of coffee each time that I throw in a garbage because it is so nasty. this happens constantly for the past year. Starbucks lost me as a client. I’m deleting my app and I’m never buying from Starbucks again. Mind you I made an official complaint through the corporate office they told me that the district manager will reach out to me within 2 to 3 business days it’s been a week not one word. Woodys in Bellevue it is!!

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  Chris Youmans

  :: 02 October 2022 14:01:39

  Pup cup on point. Staff here are always friendly and drinks are consistent. I wish I could add a tip through the payment app.

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  Samfer

  :: 20 June 2021 20:05:14

  I asked for the new chocolate, almond expresso small size and they served more ice cubes in my cup than coffee. I was very disappointed, cause I paid almost $10 for a small cup with cubes of ice and one loaf banana bread. 2 sips of coffee and that was all. :(

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  Stephen Oliver

  :: 17 April 2021 16:46:08

  Great staff! Friendly, hardworking folks. I got distracted in conversation and a barista was kind enough to run my food out to me at my table. Nice aesthetic, too, with the woody, "lodge" feel.

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  Sharon Glatz Scott

  :: 25 August 2019 21:45:33

  This is my favorite Starbucks on my tiny little Island. Mercer island has so many interesting things to do, places to see, art walks, trails, parks and strong community feel which gives Mercer Island a "home town" feel. Without this stand alone Starbucks, the Northend of Mercer Island wouldn't be the same.