Rent-A-Center en Fort Worth

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comentarios 5

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  Melissa Calhoon

  :: 13 May 2018 13:46:29

  Sherri is awesome! All the staff is. But I have worked with her off and on 10 years and she really works hard to get me what I want and need!

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  Jason Pinson

  :: 27 December 2017 17:35:42

  I have rented there since may and i almost have my merchandise almost paid for and i cant make my payment on dec.23 and i call and let them know i cant pay this week and then i start getting harassing calls with no voicemail being left and when u call the mike that works there has an attitude and tells me he is doing his job its not his fault i dont pay my bills. He needs to look again because i do or i wouldnt have had the merchandise since may. DO NOT DO BUSINESS WITH THESE PEOPLE.

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  Michael Smith

  :: 02 June 2017 21:09:39

  Was a little slow in delivery but what that lacked was made up for in salesmanship and getting things done.

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  Rachel Lawton

  :: 09 January 2017 14:57:02

  I was switched to this store when the one I was at closed down. I have only 6 months left on my contract. Washer broke--they brought a loner--loner did not work--called and they put a manager on phone. I explained the problem. Manager got all upset at me for their loner not working--yelled and threw the phone down. Dryer broke and they kept it for months--nobody knew where it was. I still do not have it and its almost paid for. My account online is messed up and cannot pay online. They told me that they cannot help me or let me speak to the manager. Now I have to pay over the phone (there is an additional charge to do this). I called Customer Service, got the manager's name, and it has been sent to the District Manager--Camp Bowie RAC got very upset. I called to speak to this manager, he spoke to me through one of his employees and told me "nobody else has this much trouble paying on line or with the washer/dryer but you." I reminded him everything that was wrong was under his control--not mine: the online account is messed up and the washer/dryer he sold me stopped working. For the fourth time I was told they "could fix this IF I left my job and came and sat down next to them so they could talk to me." I refused. I was told "if you can't come in and talk to us, we can't fix the problems." I told them I am talking to them now and I asked them to just fix the problems. And to top it off--when they brought the loaners, they busted the wall and bent the connection. I had to get it repaired at my expense.

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  Justin Tidwell

  :: 16 May 2016 12:22:25

  Worst place ever. Doesnt matter what they tell you it is always different. Were renting some items from them, then we had to move. They say that they will move your stuff when you move if you just call them and let them know. We did and they said ok we will be there. However they didnt actually put us on the schedule so we then had to rush and find another way to move the stuff. then we found a couch on craigslist that was almost free so we called them to have them come get the couch we had thru them, they went to the old address, and then tried to say they would have to come out to the right address a diifferent day. Um No! So they did finanly get there waqy after 6 acted like we were putting them out, and then tried to make me pay the payment today as if I still had the Crap. How about NO! Most inept company in the world