Oakley Store in San Antonio

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comments 5

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  Mike Eyer

  :: 13 April 2018 17:10:00

  Been there 5 times every time there is a very Cocky sales person will go to la cantera next time.

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  窪塚洋介

  :: 23 July 2017 15:22:07

  the great service especially eric who helped me. he gave me the best choice for me（i bought cross link picth） and even after the purchase he supported me well.

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  Beto Reyna

  :: 23 June 2017 16:08:17

  went in to get pair of glasses thinking i knew what i needed and they got me in the right pair for even less... great group of guys!!

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  Brandon Hernandez

  :: 08 October 2016 00:48:13

  Excellent customer service at this location! I recently bought my first pair of Oakleys from Erik Carvajal and he was very professional and courteous. He allowed me to see several different lens and frame combinations until I found the one I liked and he never once made me feel rushed. He even explained to me how the warranty for the glasses worked and made sure I had everything I needed before leaving the store. Fast forward a few weeks and one of my beautiful new lenses received a nasty gash from the included hard shell case. I made sure I took every precaution to protect my new investment, so needless to say, I was pretty bummed. I happened to be at the mall today and went by the store with my original receipt that I kept in my car, seeing what they could do for me. The rep (whose name I forgot to ask) politely apologized for the issue I had and replaced the damaged lens on the spot! Not only that but he also replaced the hard shell case that had originally caused the issue. I will definitely going be returning to this store for more glasses in the future and would highly recommend anybody else do the same. Employees like this seems to be a rarity nowadays, it's refreshing to see such high quality customer service! Thanks guys!

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  Bradley Johnson

  :: 03 October 2014 20:58:19

  Had a warranty issue with one of my set of Oakley Sunglasses. I called the customer service number and they sent me here to swap parts. They had excellent customer service. It took some time to do the exchange because all of the parts of the exchanged sunglasses had to be documented. Even with the extra steps, they had them switched out as fast as they could manage. Definitely doing business with them again.