Macy's in San Francisco

🕗 opening times

comments 5

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  Michelle M Quecke

  :: 21 May 2018 22:44:49

  The Last Act for women always has good merchandise if you spend some time looking for it. I always find what Im looking for at a great price.

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  Zhou Xitong

  :: 19 May 2018 18:04:16

  This is the best Macy shopping experience I ever had. Thank you Marie on 3rd floor clothes section. As a new Macy Reward card holder, I don’t have a physical card so it makes much harder for me to go through all the payment process (I got a horrible shopping experience back to Massachusetts Macy because staff didn’t know how to process the debit payment for new cardholders like me. Staff were impatient and I had to ask them to call manager to solve my problems) but my experience today surprised me a lot. Staff are well trained and polite. Marie helped me checked out patiently and showed me what kind of benefits I can enjoy. At the end of the 20-minutes payment process, Marie said helping customers make a satisfied purchase is why we are here. Macy Unison Square, thank you for bringing up such a great sale associate!

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  Sylvia de Trinidad

  :: 28 April 2018 09:46:38

  Good place to find known brands. Store is overstocked and short on staff. Overpowering perfume fumes on first floor. Good place for sales. Excellent department for women's formal Wear.

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  Agnieszka Szefer

  :: 15 April 2018 16:15:23

  The worst shopping experience in my life. They didn't have the sizes for most of the shoes I was interested in. When someone was trying to check the available sizes for me the terminals they used always had connectivity issues so I had to wait a long time. While buying they suggested signing up for the Macy's card. I asked if it's a credit card, because I don't want to sign up for a new credit card. The shopping assistant told me it's not but it was a credit card and she signed me up for it. All shopping assistants were fighting for credit from me and if I started talking to one and was helped by another they were very anxious to get all the credit themselves. I just didn't care or had time for that, just wanted to buy what I wanted to buy. Overall experience was terrible, it took 3 times longer than I wanted and I won't ever come back.

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  Justin Brazil

  :: 29 December 2017 16:13:39

  This is absolutely, hands-down the finest Macy's that you will visit in your life. There are ~8 levels, primarily for the women shoppers - fear not though my male friends - for there is a 'cheese and wine bar' for you to enjoy while you wait... Chris and Michael (at the wine bar) took excellent care of me and my family while we enjoyed a high-class experience at this Macy's - the girls went shopping, and I enjoyed fine cheeses and wine. I was so impressed with their excellent service that my family and I will be coming back time and time again from this day forward - truly Macy's staff are the best of the best! Thoughourly impressed, 10/10!