Koons Arlington Used Cars in Arlington

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comments 5

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  Rahel Bereket

  :: 01 June 2018 17:41:44

  I had a wonderful experience! Alonso Daniel was simply amazing! Friendly, gave me honest advice, and helped me every step of the way! This was my first time buying from a dealership and I seriously appreciated his help! So if you do go, ask for him, you won’t be disappointed! He helps you from beginning to end and makes your search so smooth. Thanks Alonso! :)

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  Mark Whitson

  :: 25 May 2018 13:12:04

  We recently began our car search with two main criteria: 1) Only look for vehicles at Koons locations, and 2) Pre-owned. My wife and I test drove vehicles at several Koons dealerships in Northern Virginia. Two vehicles, from two different locations, made the final cut. Alanso Daniels closed the deal. Mr. Daniels was professional, informative, and friendly. Most important to my wife, he was not condescending towards women and was not overly aggressive nor pushy. We would definitely buy another vehicle from Koons Arlington.

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  Ahmed Khaire

  :: 20 May 2018 22:04:17

  First I am not writing this to make look the people bad but the service that I have received here is not what you can expect with the exception of the finance manager which explain everything and fellow up with us couple times after the transaction But everyone else that we have interacted was lying and when you confront them they don’t even say sorry sometimes people make a mistakes and it’s ok I was not expecting 100% correct but when you see your mistakes I am expecting you to take a responsibility and accept it. I wish I can post the text messages that we have exchange so the people can see what I am talking about when I show the pictures of documents that they where telling me they didn’t write and keep telling me they checked my file and it’s not there I have sent them a copy of it they just said ok .... They manager is even worst Because when I told him what is the problem he have being just talking with nonsense I have to tell him just forget everything else and let’s just have solution I have to give him suggestions. Overall it was not good experience but I am not all saying they are bad people I am sure there is great people like a lady that works another place that came to us that said she was sorry what we have to through. If you go there just hope you get the good ones not the ones that make an appointment for you and don’t even show up

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  Nicole Page

  :: 23 January 2018 15:00:58

  Excellent experience. Mr. Henry Garcia and Mr. Tony Nunez were very professional and courteous. My family and I had been going to Bill Page for the last four years but my most recent encounter with them was a significantly subpar experience that made me feel like I needed to take my business elsewhere, and I'm glad I made the change to Koons.

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  Margaret Peterson

  :: 30 December 2017 22:57:39

  Have bought several cars at dealers over the years, and my experience at Koons Arlingotn Used Toyota was by far the best . My salesman was attentive to what I needed in a car and proactive getting me just the right car. He was easy to talk with, efficient ,and courteous. The service department was also great. My experience was outstanding, and I definitely recommend this dealership.