Jet's Pizza in Lexington

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comments 5

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  Derek Collier

  :: 22 May 2018 12:58:20

  I have ordered here several times before and always get the same pizza. A large vegetarian with cajun thin crust. I picked up my pizza yesterday only to discover there was no cajun seasoning on the crust. Since the pizza is $17 I called Jett's back and they put a manager on the phone. I wasn't asking for a free pizza or anything just wanting to let them know I spent almost $20 for a pizza that wasn't made how I ordered it. The manager then said he remembered my order and that he personally put the seasoning on the crust and that I was mistaken. I said well give me a number and I will text pictures of the pizza as there is no seasoning on the crust. He became very defensive and hostile, then said look I can't and won't give you a free pizza. I never asked for a free pizza I just wanted what I ordered and felt they needed to know. Maybe I'd get a coupon or something for the future since I order there quite often. Regardless they handled the situation very poorly. We usually finish the entire pizza but half went uneaten because it wasn't made how we like. I will not be ordering from here anymore for sure.

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  Lacie Ornstein

  :: 18 March 2018 19:17:43

  These people drive so recklessly its ridiculous. I've almost been hit by their drivers at least twice.

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  Shawn King

  :: 21 February 2018 18:08:29

  Great Pizza! Best Customers Service!

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  Debby Bryant

  :: 21 December 2017 17:46:03

  Excellent service. Friendly people. Excellent food:)

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  James Wood

  :: 12 November 2017 00:13:43

  I've eaten at all the Jets locations in Lexington this location by far has the best customer service and quality of food! love it