Healthworks Fitness Centers For Women - Back Bay in Boston

🕗 opening times

comments 5

• 

  Crystal Morgan

  :: 17 December 2017 14:27:41

  Great location. Variety of equipment. Good classes! Steam and sauna. Love coming here!

• en

  Bonnie Houlihan

  :: 22 September 2017 19:04:36

  Not a bad gym, but not worth the price vs other, better options in Boston. The reason you would go is if you felt strongly you'd rather not share a gym with men. Their amenities and machines don't stack up to other gyms. The massages and spa are not great.  Loads of treadmills though. The reason I'm writing this review is for my experiences at the Kid's Club and their poor handling of it. I dropped my daughter off for the first time and they didn't tell me to sign in (you make a reservation in advance so I was unaware you needed to), they didn't tell me they didn't change diapers. One person told me in advance of coming I could bring my frozen bottle, but when I picked her up they told me they had no idea how to heat it- even though I had told them again I had it when I dropped her off. She wasn't fed and had needed to be. There is no locked door or key card to get in and a huge column that obstructs the caretaker's view of the door. I literally could walk in and pick up a child without them seeing me. Anyway at the end of our first time my daughter was a complete wreck. They didn't call me when she started crying even though I had asked them to. One of the caretakers then asked me, "Is this Charlotte??" They had no idea who she was. How then did they even know I was her mother, especially after a complete staff change since I had dropped her off? I tried the kid's club about 7 times and had probably 3 good (eg normal) experiences. Once they told me they called the number I gave them 3 times and didn't get me. They said I gave them the wrong number, but when I checked with them they had the correct one and had apparently misdialed it 3 times. I'm just not sure how you trust someone to take care of your child if you can't trust them to place a call correctly.  I contacted the manager both after my first experience and after my last few, before I ended my membership. Both times I was offered kid's club credits. After months of not feeling comfortable using the gym (because I could only use it if I had the club to watch my daughter), the best she would offer was about a $30 credit. Interestingly, her records showed that in 10 months I had only used the kid's club 4 times even though I had used it double that. Not good! Did this mean again if something had happened they wouldn't have a record of whose child it was? After my first experience I had suggested ways to make the club more secure that are standard in most daycares- an access card only moms have, at the very least a log where you can write the child's outfit down so they know which kid is which. Realize some kids may only come one time- or once a month, etc so there's no way the caretakers know the child or parent well enough to spot. There are also complete shift changes midday where mistakes can be made in recognizing the person who dropped them off may not be the same as the person picking them up. I suggested at least putting a bell on the door. Once I came in to get my daughter while the caretaker was in the bathroom with a child. If I hadn't made noise, I can't imagine she would have known I was ever there. Anyway, use it at your own risk. The price of $7 per visit is fantastic but it's cheap for a reason- you get what you pay for and honestly from my experiences, I'm not sure you even get that.

• 

  Temi Ogunbodede

  :: 27 December 2015 19:06:30

  Great gym for women and they offer really nice classes. They also have some really good deals for those considering to join.

• 

  Juliana Casale

  :: 20 October 2015 19:05:01

  Healthworks is such a peaceful place to visit. The decor, staff and amenities of this female-only gym scream serenity, a-la George Costanza. Come for the zumba, tabata, and other ending-in-a classes; stay for the steam room, showers and smoothie bar.

• en

  Sarah Weatherbee

  :: 23 December 2012 09:56:53

  I've been a healthworks member for years and am continuously impressed with their operation. Excellent club and the whole staff really cares about health & fitness and their members. Amazing classes too!