Fell Street Auto Service in San Francisco

🕗 opening times

comments 5

• 

  cymthia spears

  :: 25 January 2018 23:03:21

  k my Volvo in for a tune-up, brakes, oil change and freon for my air conditioning in December 2017. What a nightmare !! Mike from the garage called mr to tell me the car was leaking gas and needed new seals $ 165. times 5 seals , I went to the garage and then Mike stated that wasn't the problem it was a fuel injector . I was very confused . I asked Mike if I could just take the car he said it doesn't start. So I had no choice at that time to ok the fuel injector. My brother and a friend of mine called and talked to Mike . Mike told them the car didn't start and he wasn't sure what was wrong . My friend talked to Myron he told her the wires were crossed ? She told Myron the car better be ready or we were going to have it towed and we were charging them for the tow. When we went to pick up the car Mike wanted to charge me for a rebuilt computer which was hundreds of dollars more. I was in shock , I refused to pay that amount and paid the original amount. When I got into my car I noticed the engine light was on . My friends and I went back into the office and talked to Mike , he stated the engine light was on when I brought the car in . We were stunned and shocked because we knew this was not true . I talked to Myron and he stated if I brought the car in after the holidays he would fix it. I have wasted my time with phone calls , going to the garage several times, and didn't have my car for 2 weeks . I took my car in to get smogged at another garage but they were not able to do it due to the check engine light. My friend took it into her mechanic in Brisbane . He stated the car would cost $1400 to repair the damage not including the smog. The brakes are still squeaking and so far it has cost over $ 800.00 to get the smog. I guess the computer they put in affected the heater and now that has to be repaired.

• 

  Cynthia Spears

  :: 25 January 2018 22:42:46

  I took my Volvo in for a tune-up, brakes, oil change and freon for my air conditioning in December 2017. What a nightmare !! Mike from the garage called mr to tell me the car was leaking gas and needed new seals $ 165. times 5 seals , I went to the garage and then Mike stated that wasn't the problem it was a fuel injector . I was very confused . I asked Mike if I could just take the car he said it doesn't start. So I had no choice at that time to ok the fuel injector. My brother and a friend of mine called and talked to Mike . Mike told them the car didn't start and he wasn't sure what was wrong . My friend talked to Myron he told her the wires were crossed ? She told Myron the car better be ready or we were going to have it towed and we were charging them for the tow. When we went to pick up the car Mike wanted to charge me for a rebuilt computer which was hundreds of dollars more. I was in shock , I refused to pay that amount and paid the original amount. When I got into my car I noticed the engine light was on . My friends and I went back into the office and talked to Mike , he stated the engine light was on when I brought the car in . We were stunned and shocked because we knew this was not true . I talked to Myron and he stated if I brought the car in after the holidays he would fix it. I have wasted my time with phone calls , going to the garage several times, and didn't have my car for 2 weeks . I took my car in to get smogged at another garage but they were not able to do it due to the check engine light. My friend took it into her mechanic in Brisbane . He stated the car would cost $1400 to repair the damage not including the smog. The brakes are still squeaking and it looks like I will have to say good-bye to my car. My friend bought the car brand new and I've had for over a year. We have taken good care of the Volvo and always parked it in the garage. I can't afford to fix it because I work pay check to pay check and rent is high. I really loved that Volvo .

• 

  Sarah D

  :: 14 July 2017 21:43:11

  These guys really came through for me when I went to my car in the morning only to discover the window had been busted by thieves. Was fixed & vacuumed before the business day was over. Fair prices and humble, friendly attitudes. Will come back if needed (hopefully not for the same reason.)

• en

  Ryan Rivera

  :: 06 January 2017 06:49:46

  I was delightfully surprised to stumble upon this place. The staff is insanely friendly and honest. I had them perform a smog test for which I used the $20 off from Yelp and a health inspection. Just like I asked they provided a detailed list of all the improvements that need to be addressed and gave me lots of tips as to how I could do it cheaper (e.g. ordering the tires on Amazon and having them do the install). Best of all I didn't need an appointment and I genuinely enjoyed chatting with the staff. I've found my go to mechanic and it's right in the heart of Hayes. How perfect.

• en

  Carolyn Price

  :: 30 December 2016 00:48:44

  Fit me in last minute on a Saturday. Great service and reasonable price. Brought in an older car (1979) that nobody else would smog check in the city and these guys were great. I'll definitely be coming back!