Enterprise Rent-A-Car in San Antonio

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comments 5

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  Queenie Ann Angeles

  :: 25 April 2018 14:15:31

  I will never recommend this place at all. I got a rental here because i got in an accident and my insurance company send me to them. After I returned my rental car I got a voicemail from Mario saying I left my necklace on my rental car and told me to come get it. I wasnt in town for a whole week so I ask my mom to go pick it up for me, Justin told my mom he can't find it. As soon as i got back in town, I went there to pick it up myself. Mario told me he couldn't find it. He said somebody might have tossed it away because they might think it's cheap. One, that was already an insult. Do you really think I would go up there and try to get it back if it was cheap? Two, I saw 2 bottle of perfume in the lost and found cabinet when he opened it and had me thinking, "How can you toss a jewelry but not those perfumes? There's no woman working in this store?". And last but not the least, you can't toss something that is not yours after you left me a voicemail saying you have my necklace. Really horrible experience and all he can tell me is he couldn't find it. smh

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  Giselle

  :: 29 March 2018 11:27:10

  Five star's to this place!! Mario and justin went above and beyond for me and my family to enjoy our spring break! Both these guy's are a great asset to your company and Corporation.we had a small problem at billing but Mario made sure we were taken care of in a timely matter. So again thank you two gentlemen.

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  Donna Dryja

  :: 20 February 2018 19:14:54

  Mario is great. Quick in and out, and saved me money on a lower priced cat that was available

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  Marti Villarreal

  :: 06 February 2018 22:46:03

  I always have a great experience here at this location. Awesome customer service!

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  Charles Sorrell

  :: 18 January 2018 11:38:51

  Mario and his staff did a excellent job of getting me into the vehicle of my choice and getting me back to my vehicle thanks mario