Caliber Collision in Arlington

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comments 5

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  mister probs

  :: 11 April 2018 10:46:10

  Had small repairs done here about 2 years ago. We got the car back and some accessories were missing so somebody there stole them. The manager promised us a gift card. He said he would call us when he had it and he never did. I don't recommend this place.

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  John Pawlowski

  :: 07 March 2018 19:36:09

  Great service. Kept me informed with the progress of my repairs. Repaired my vehicle in a short amount of time.

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  Anne Healy

  :: 11 February 2018 11:10:48

  UPDATE!! Allen (owner/manager) contacted us shortly after we posted this review and resolved ALL of our issues!! While the entire process was frustrating, Allen worked hard and quickly at making the situation right! We appreciate that Caliber listened and did the right thing. First review: We brought our car to this Caliber location per our insurance company's recommendation. In order to get an estimate on our rear-end collision, the car was mostly disassembled. The car was deemed "totaled" by the insurance company (because of age and mileage) and we believe that Caliber assumed that we would surrender the car for salvage. We did not. We asked that the car be reassembled (for which we were charged $180) so that we could take the payout and have the car repaired as it was otherwise in good working condition. When Caliber took our car apart, they broke many body clips, as well as the rear latch and motor - which were both WORKING prior to delivery to Caliber. Caliber has refused to take any positive action to fix this issue. This location is not trustworthy!!!

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  Jasmin Morrison

  :: 08 December 2017 12:04:30

  Fixed my vehicle to brand new condition! Highly recommend.

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  Flavius Aetius

  :: 09 August 2017 18:15:45

  Great shop! Friendly and fast. They went the extra mile to make me happy and I got my car back sooner than expected. Can't tell it was ever in an accident. Excellent work!