Wayne's Car Care in Arlington

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comments 5

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  Jason Albus

  :: 09 May 2018 20:03:00

  Bottom line: this is the mythical unicorn.. An honest mechanic shop that you are always hoping for yet never find. After my experience here I am never going elsewhere. Do yourself a favor and quit looking and call them up. I took my Truck here because it was making a creaky sound under light braking. It was intermittent and I was worried I had a safety issue. I had already taken it to the Ford dealer who clearly did not listen to my details nor drive my truck because they pointed at tire wear. The tires were brand new. Another mechanic dismissed it as road noise over the phone. I took a chance on Cornerstone / Wayne’s on a friend’s recommendation despite it being a little far from my house. First good observation was that they typed every word from my description of the issue into their system. I liked that because the noise occurred under very specific conditions and I felt they took my claim seriously right away. Second good sign was that once they determined it was safe to drive despite the noise they let me know and gave me the choice to stop work there rather than trying to sell me a list of repairs under the guise of scaring me into unnecessary fixes. Ultimately they took the time to find the mysterious noise problem and fixed it completely. It was a bad drum. These guys could have easily taken advantage of me by replacing every other part in the hunt for that noise and cost me a ton. Instead they took care of me like true professionals at a great price. Good people like this are rare to find. They definitely made a customer for life and I would strongly recommend them.

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  Debra Cottom

  :: 15 August 2017 20:59:01

  Still cant fix my van had it almost three weeks now. I think they r just holding it and want to make.me think they r working on it. Other then that very nice crew

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  Sarah Murdock

  :: 26 May 2017 17:22:57

  Matt was so helpful and gave me an honest, low bid up front. I looked around for prices on getting my timing belt replaced and his price was nearly $500 less than firestone. Would absolutely recommend him to anyone and will use them again in the future.

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  Chris Hamilton

  :: 08 March 2017 08:26:31

  I have been going there for 10 years. They have always been fair and honest and they have backed their workmanship. I always send my friends to them.

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  ChanceHutter

  :: 05 July 2016 14:37:22

  I was looking for a guy I can take my car in for higher end jobs... I walked in and wasn't taken seriously. Maybe it was a bad day for them. Prices are far but work is okay and it took 4 days :/ Kinda disappointed. I'm really late on the review but I drove past it and was reminded. Chambers is right down the street... THAT is the best mechanic in the area. Go there. Been going to him for 2 years.