Budget Car Rental in Fresno

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comments 5

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  Brett Lassen

  :: 07 May 2018 08:42:39

  Stepped up to the counter and my paper work was waiting for me and walked right out. The wait in line longer was than I would like to have seen, but understand a smaller city would have two employees.

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  Mary Jensen

  :: 19 April 2018 12:33:14

  I had a great experience at the Fresno Airport - the man at the desk was beyond helpful and accommodating. I travel a lot for business all over the country, and I wish all my rental car experiences were this positive. After this trip, I am now a lapsed Hertz Gold member and a Budget member all the way!

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  Quentin Wright

  :: 15 December 2017 13:11:45

  I don't know the name of the two Representatives at the budget airport location in Fresno California but they look like super models if that helps any. You can't miss them. They work during the daytime and I'm pretty sure that they work Monday through Friday. they're like two main girls who are always there one looks Filipino and the other one looks Caucasian. Everytime I come there to rent a car for business or for pleasure these ladies make it so easy and so pleasant. I'm in and out within a matter of less than a minute. They are always there smiling they have very great humor and they always seem like they're waiting for your arrival. Honestly in addition to the cars and the price if it wasn't for these two girls I probably wouldn't rent from this location. Take my word for it, go there and you will see how excellent and professional these girls are and they'll make you laugh.

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  Kelvin Low

  :: 14 August 2017 15:51:41

  I rented a vehicle at Yosemite Airport for about a week and gassed it up fully when I returned the vehicle. I even took a picture of the final ending mileage and fuel level when dropping off the vehicle. The counterperson told me that as per their GPS system, I did not fill up my gas and I would be charged for it! I was flabbergasted and showed him the picture of the full gas level. He finally took out the planned charges after he went out to verify the vehicle himself. Whatever gas tracking system he is using is defective !!! That's the ugly experience side. On the positive note, I need to kudos a gentleman named Dan and the lost-and-found staff at this airport facility for following through and recovering my prescription glasses that likely fell between the seats of my same rental vehicle without my knowledge. vehicle. After 6 weeks since making the lost and found report, Dan called about the finding. That made my day when I thought all was surely lost and gone. I was very pleased with the display of true professionalism and honesty. It more than made up the previous ugly experience described. Thank you.

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  Nikki Schrey

  :: 04 August 2017 12:05:45

  I rented a car today and they gave me a car that clearly hadn't been cleaned. I went inside and they gave me another one and it is no better. You would think that someone would make sure the next car I got was cleaned well. Nope. On top of that the vehicle has large scratches and two dents on the side. I'm sorry but when I rent a car my understanding is that it will look presentable. I took pictures so it doesn't come back on me that I damaged the vehicle. I'm not happy with this experience and am stuck with this car for my trip to LA. Won't be renting with budget in the future. I hope budget looks into guaranteeing the cleanliness and quality of their vehicles before handing keys over to paying customers. I don't typically take the time to review service but this situation is very upsetting.